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McDonald's

3.5
(2,311 reviews)

Business Details

3120 N Broadway, Knoxville, TN
37917, United States
(865) 687-1647
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3120 N Broadway, Knoxville, TN
37917, United States

Hours

Monday4:30 AM - 11:00 PM
Tuesday4:30 AM - 11:00 PM
Wednesday4:30 AM - 11:00 PM
Thursday4:30 AM - 11:00 PM
Friday4:30 AM - 11:00 PM
Saturday4:30 AM - 11:00 PM
Sunday4:30 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3120 N Broadway in Knoxville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
2,311 reviews
5 stars
847
4 stars
456
3 stars
419
2 stars
186
1 star
403
  • CE
    C Ellis
    Jun 30, 2026
    1.0
    This McDonald's used to have great service and food. The last 3 times I've visited have been so disappointing. The decline in the last 2 years has been awful. The wait for my food all 3 times has been 20 minutes or more. This time it took 25mins. Last time I waited 30 mins, asked for a refund, and was told I would have to continue to wait cause the manager couldn't help me yet. 😆 It felt like no one knew what they were doing. I drove off without my money or food. It was that bad. I dont know why I keep going back??? Anyways this time, every car going through the drive thru was beening asked to park. All 5 spots were full of people waiting. I said to my husband that this is probably a mistake. And of course it was. Obviously the employees have trouble juggling multiple orders. My BigMac was cold. The cheese on the burger was not even melted. The chicken nuggets were cold and old. Very hard and dried out. The breading on them looked different because they were so old. The happy meal food was cold, but let's admit that kids can't eat hot food anyways right? When did McDonald's become a not fast food place? Why did I have to wait for cold food? Cold food can be served quickly. I will never understand... I have resolved to not eat McDonald's for awhile. 🙃
  • JS
    Jackson Solomon
    Jun 19, 2026
    5.0
    Always gets my orders right I come every morning for breakfast. There is a tall brown hair lady she wears a McDonald’s hoodie I believe she is so kind. Knows what I want 10/10 ⭐️
  • KD
    Kahila Dotson
    Jun 14, 2026
    1.0
    they are really rude they talk about people , the food is always cold and wrong and when i asked for a remake they went to the back an talked about me , they also have trash everywhere i could barley find a seat.
  • BS
    Britt Smith
    Jun 13, 2026
    1.0
    I just left there on June 13. I got three happy meal chicken nugget happy meals. I order 3 4 pieces and I got all the way home and look in each box and they give me 2 nugget for each box. I am so pissed off. That is so mess up!!!!!
  • TN
    Twisted Neid
    Jun 8, 2026
    1.0
    Waited 25 minutes for food at their third window, had to go in, the food was just sitting there. I asked for them to remake it, they took it back and brought it back out exactly the same. NOT FRESH AT ALL!! Wish we had people that care in the food industry.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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