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McDonald's

3.4
(2,521 reviews)

Business Details

2505 Chapman Hwy, Knoxville, TN
37912, United States
(865) 577-0097
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2505 Chapman Hwy, Knoxville, TN
37912, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2505 Chapman Hwy in Knoxville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
2,521 reviews
5 stars
880
4 stars
505
3 stars
433
2 stars
236
1 star
467
  • CR
    Charlie R.
    5 days ago
    1.0
    Pulled right up to the order kiosk at the drive thru, then a maybe 2 minutes later another car pulled up to the 2nd kiosk. Wait another 6ish minutes with neither kiosk being acknowledged when after nearly 10 minutes waiting, the car that showed up after us gets their order taken. Left and got food from Arby's, ate, and passed the car that ordered before us at mcdonald's still waiting in line. Insanely, inexcusably slow and horrible service.
  • KG
    Katerin Guerra
    6 days ago
    1.0
    Very disappointing experience. My order arrived almost 3 hours late, and when it finally arrived, my French fries were missing even though I had paid for them. I tried contacting the restaurant multiple times, but nobody answered the phone. I also submitted a complaint through the app because my order had disappeared from the tracking system. The entire experience was frustrating and unacceptable. Customers should not have to wait hours for their food, receive incomplete orders, and struggle to get someone to address the problem. Unfortunately, I will think twice before ordering from this location again
  • NT
    Nathaniel Turner
    Oct 25, 2026
    3.0
    Typical McDonald's. Not inviting to eat there anymore. They push for drive thru.
  • MM
    Matt Mcbee
    Oct 16, 2026
    1.0
    Body Brody. Hmm. A billion burgers a day for all the McDonald's. All the beef in grocery stores ad restaurants around us. You really think we have that many cows? So save a cow boy. Eat a fish.
  • CS
    Christian Spicher
    Oct 8, 2026
    3.0
    Pretty trashy McDonalds with average quality. My main complaint is that I order 1 thing, the 1 thing McDonalds is literally famous for, and I never fail to be told to pull around to the front of the restaurant to wait.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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