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McDonald's

3.4
(2,513 reviews)

Business Details

2505 Chapman Hwy, Knoxville, TN
37912, United States
(865) 577-0097
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2505 Chapman Hwy, Knoxville, TN
37912, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2505 Chapman Hwy in Knoxville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
2,513 reviews
5 stars
873
4 stars
503
3 stars
432
2 stars
235
1 star
470
  • MJ
    Mel Jordan
    1 day ago
    1.0
    They will ask you to pull around to wait for your order and there’s three cars already there. Not only that, they will either screw up your order or short you something every time. My fries are cold and now i’m back in line waiting for something I should have had 30 minutes ago.
  • SF
    Sarah Fox
    1 day ago
    1.0
    We have tried eating here for a few days in a row. Every time we have come, as soon as we pull up, a hateful woman comes over the speaker saying it's gonna be a minute. I can understand her frustration at first because I used to work at Hardee's; sometimes it gets busy. It can be overbearing at times. Tonight we came through; she was actually able to take orders. Finally, we thought we were gonna be able to get what we wanted. We waited while she took orders, sounding hateful to everyone she talked to. We made it to the speaker; she asked us to hold on a minute and then asked the other car in the next lane. She came back starts taking orders for the other lane. Takes all the cars on that side's orders and completely skipped us. We had been there longer than all the other cars. Then she tells us it's gonna be a minute. To get a better understanding of who this was for, the people that need to know, it was 1 a.m. on a Wednesday. This McDonald's won't get our business anymore. If she hates her job so much, she needs to find another period!
  • IS
    Isaiah Satterfield
    4 days ago
    1.0
    Came to get a nice refreshing glass of tea on a hot summer day, ordered said tea got three cubes of ice and a tea that tasted very gross unsure if the tea urns have ever been cleaned definitely go somewhere else
  • LS
    Lucy Scarvell
    Aug 23, 2026
    1.0
    Worst McDonald’s I have ever been. We arrived at the drive thru at 10:55pm. The lady who gave me my sweet tea was the rudest person ever. She gave me my sweet tea with ice and I said in a nice respectful way “ oh, I’m sorry but I ordered a sweet tea with no ice, I double check with the lady at the cashier this” her answer was “well this is the way the machine dispensed it” and she continue with her arm at my face. So I said firm and nice “I asked with no ice please” she turned around dumped, so was so angry “ then she said to move to a spot because my order was not ready. Before I moved from her window I asked if I can have some ketchup and mustard , to what her responded was “ok, ok”. We waited good 5 minutes and when our food came I checked and there was not condiments and my order was incomplete. The lady that brought the food to the car told me that I needed to get in the drive thru line to get the condiments because the lobby was closed. I understand the lobby hours, but the service at this place is the worst within the US. I gave 1 star, because that is the minimum.
  • DM
    Darrell Macdonald
    Aug 11, 2026
    1.0
    it takes a couple of really non intelligent employees to mess up 100 years of builtbin simplicity and inventions . , just think some guy invented or designed the current tech inside a mcdonalds wich is high tech but seems the employees will take it back to the stone age…. it should never take 25 minutes at mcdonalds !!

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Certified August 30, 2026Yext Knowledge Graph
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