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McDonald's

3.4
(2,301 reviews)

Business Details

2818 Magnolia Ave, Knoxville, TN
37918, United States
(865) 637-0267
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2818 Magnolia Ave, Knoxville, TN
37918, United States

Hours

Monday4:30 AM - 11:00 PM
Tuesday4:30 AM - 11:00 PM
Wednesday4:30 AM - 11:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 10:00 PM
Saturday5:00 AM - 10:00 PM
Sunday4:30 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2818 Magnolia Ave in Knoxville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
2,301 reviews
5 stars
798
4 stars
439
3 stars
393
2 stars
229
1 star
442
  • DS
    Dj Syko404
    2 days ago
    2.0
    Worst McDonald's i have ever been to, yes I understand the area, but that's no reason to not have, ANY kind of professionalism
  • CW
    Crystal Wollen
    Jun 29, 2026
    1.0
    I don't know if this store has actual Adult people that work here in the evening.. this store is always unorganized and slow and seems like kids run it. Rude to customers and have attitude because they messed up your food.. I see all these reviews and "McDonalds Management" responds and says "Thanks for letting us know we will take it to our superiors or Higher ups or whoever they say they reporting to that they will have a discussion blah blah blah .. if that was the case things would be different .. anyways even though I know nothing is going to be done I'm gonna give my experience anyways.. I ordered a $6 double meal and an additional cheese burger add tomato no seasoning.. they pulled me up I waited and they gave me my food I looked at the burger and it was an old patty and fries and nuggets were cold I went inside to speak to a manager and a different lady was on the front counter a young girl and she said "what's wrong?" Already with an attitude because I was complaining.. I said my burger is dry this meat is old and I showed it to her and she claimed it's not old and the meat was fresh and I told her my fries and nuggets were cold she said we just pulled those so those ain't cold and I said yes they are and I hand them to her she then went to get a manager saying" I can't deal with her she saying her food is old and We just gave it to her fresh"! So this young lady manager comes up and ask me what's wrong at the same time girl that I previously spoke too was talking about me making comments and I told her I wasn't being rude and I came in calm and that she had an attitude for no reason ..So anyways I told the manager she had them remake my burger and gave me fresh fries and then I asked about my nuggets and they were complaining saying "she tryna get free stuff just give it to her" when first of all I threw that food away I was tryna get what I ordered made right just .. so anyways The young gentleman at the counter was so polite The kids need to take some lessons from him on how to treat customers . I know fast food is not so fast and people do mess up and I am patient and understanding mistakes happen but when you start coming with an attitude for no reason then it's a problem I didnt disrespect you so don't disrespect me..Need to get that store together and put some grown folks with bills there for balance because at least grown people with bills take thier job seriously because they have bills to pay...
  • YS
    Yasmine Shuler
    Jun 27, 2026
    2.0
    I NEVER write reviews because I never feel the need to, especially when the service is bad but I literally couldn’t sit here and not. Awful location. Where do I even start? Every night, their lights are off around 8:30pm-9pm and stay off making it seem like they’re not open. Half the people that work there don’t even have enough manners to say “You’re welcome”, “have a great day”, nothing 😂. You have to wait 5 minutes at the drive thru speaker before your order even gets taken. And don’t even think about placing a mobile order cause you’ll be waiting 20-30 minutes for them to bring the food out. Lastly, you’d be lucky to get fresh food, 90% of the time it’s room temp, stale, or just down right cold. I’m not going to sit here and place the blame on the employees. It is the owners and managements fault. You’d think after people constantly complaining over the same stuff, they’d change it but nope.
  • JC
    Janie Chambers
    Jun 23, 2026
    2.0
    I don't care which McDonald's you go to they will never get your order right I think they don't have enough help
  • JB
    Jay Brown
    Jun 6, 2026
    2.0
    I had to go inside the store to get my food. I sat in their reserve parking for 10 minutes. Terrible customer service 😑

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