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McDonald's

3.4
(2,167 reviews)

Business Details

1720 W Cumberland Ave, Knoxville, TN
37912, United States
(865) 637-4148
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1720 W Cumberland Ave, Knoxville, TN
37912, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1720 W Cumberland Ave in Knoxville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
2,167 reviews
5 stars
781
4 stars
432
3 stars
360
2 stars
136
1 star
458
  • JD
    Jim Dunn
    3 days ago
    5.0
    Never any surprises at McDonald's You know what you're gonna get
  • MC
    Michelle Cantrell
    Jul 2, 2026
    1.0
    From the rude teenager who took my order to the cold breakfast sandwich to the staff that tried to have my car towed, this was a very negative experience. I went to McDonald’s first thing in the morning for some coffee and a breakfast sandwich. Luckily, there was a store right across the street that I could stop in before grabbing my breakfast and being on my way. I walked across the street for 5 minutes (no, literally, 5 whole minutes) then walked into McDonald’s. Walked out WITH my McDonald’s order and saw a tow truck. How strange. Oh, that’s for ME? Funny enough, my car didn’t get towed. Great effort though. And if I didn’t get my McDonald’s, I would’ve been out of there before the tow truck arrived. But because I parked in McDonald’s, as I was a PAYING CUSTOMER there, I walked out to a tow truck. Should’ve left and been on my merry way without the McDonald’s. Much better choice. Whoever called obviously has nothing better to do than stalk the video cameras and try to ruin people’s days, so maybe pay them less. Or if you wanted to be productive at work, try to teach the kid up front some manners and heat up the breakfast sandwiches before giving them to customers…
  • SR
    Shane Reynolds
    Jun 23, 2026
    5.0
    Went through drive through as was a late night visit, fries were freshly cooked and food was still hot back at our accommodation.
  • NP
    Nick Perko
    Jun 11, 2026
    1.0
    Pulled up to the Drive-through at 7:40 PM on June 11. All she said was wait a minute, please. I proceeded to await about 10 minutes and then asked would you be ready to take my order yet? She said back I guess go ahead with your order in a rude voice. This is incredible to me. How establishments can hire people that are completely rude to the customers and don’t even care to be there. It’s not even as if they were busy. There was nobody else in the drive-through or look like there was anybody in the restaurant itself. And now I know why
  • BJ
    Bill Johnson
    May 30, 2026
    1.0
    I got to take out sat in the parking lot to eat my food after I got done eating I was looking around the parking lot or the area to see if there what is a garbage can so I proceeded to walk over to the dumpster and throw away the garbage into their dumpster. At which point the lady at the drive-thru window yells out "hey baby you cannot throw garbage in our dumpster the manager said you can't and it's illegal" I guess I feel if you're going to serve as food you should probably have someplace we can throw a garbage away but if they can't provide that I guess they want you to just throw it in the parking lot. I feel that the rudeness is unacceptable for a paying customer who is trying to not throw garbage in your parking lot.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1720 W Cumberland Ave, Knoxville?

This McDonald's location is open 24 hours a day, seven days a week.

Does this McDonald's offer delivery services?

Yes, it provides delivery 24/7 with options including no-contact and same-day delivery.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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