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McDonald's

3.4
(2,185 reviews)

Business Details

1720 W Cumberland Ave, Knoxville, TN
37912, United States
(865) 637-4148
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1720 W Cumberland Ave, Knoxville, TN
37912, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1720 W Cumberland Ave in Knoxville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
2,185 reviews
5 stars
790
4 stars
433
3 stars
365
2 stars
138
1 star
459
  • MW
    Michael Ward
    4 days ago
    5.0
    I have just moved to the Knoxville area when is the last couple of months. I came to this McDonald's location and it had to be the most cleanest organized McDonald's in 49 years. All the staff was professional, polite, courteous, kind, and could not ask for a better service and from a top-notch crew. I've been in there in the morning and lunch and even latenight all the employees and supervisors are the best I've seen at any McDonald's or any other restaurant that I have ever been to . Not to mention the Food was hot and fresh. Great job keep up the great work! 👍💯👏🌠🍟🥯🍴🥇🏆
  • BT
    Bam Thompson
    6 days ago
    1.0
    So it’s Halloween and they won’t give use our food. Some people have been here for hours this is terrible. Yall need to apologise with some free food for Knoxville.
  • AF
    Ada Fisher
    Oct 17, 2026
    1.0
    Worst mcdonald of my life. the service was horrible and they messed up my food and then yelled at me when i came up and asked for the missing items. all of the food that i did get was messed up and disgusting, which is expected but the workers really put this experience at an all time low. I had to ask them to please be kind to me as they yelled at me. i will not ever come back. you need new workers and to work on your customer service!!!
  • JP
    Jesse Productions
    Oct 14, 2026
    3.0
    Food is mostly cold, the staff is rude most of the time, also every time I go there the sprite is like carbonated water! Every single time!!!!
  • NP
    Nivea Polo
    Oct 11, 2026
    1.0
    I came through the drive at first. There was no line but I didn’t get no response, so me and my kids get out the car in the rain to go inside, only to get ignored for 10-15 minutes. It was like everyone did not like working there that day. Just rude ppl all around.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1720 W Cumberland Ave, Knoxville?

This McDonald's location is open 24 hours a day, seven days a week.

Does this McDonald's offer delivery services?

Yes, it provides delivery 24/7 with options including no-contact and same-day delivery.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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