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McDonald's

3.4
(2,187 reviews)

Business Details

1720 W Cumberland Ave, Knoxville, TN
37912, United States
(865) 637-4148
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1720 W Cumberland Ave, Knoxville, TN
37912, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1720 W Cumberland Ave in Knoxville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
2,187 reviews
5 stars
786
4 stars
435
3 stars
361
2 stars
137
1 star
468
  • DJ
    Dakota Johnston
    2 days ago
    1.0
    Customer service attitude is shitty wouldn't even let me use the bathroom how does corporate let it's employees get away with treating it's customers like this.
  • DD
    Dakota DelRegno
    Aug 21, 2026
    2.0
    The food was good, however it took absolutely forever to arrive. I went here three times in the past, the first time the food came on time and was great. Second time took forever, but it still was good. Third time I went there was genuinely awful. I had 8 extra minutes to spare before my bus, so I thought I’d get a sweet tea quickly. It does NOT take 8 minutes to make, and they certainly weren’t short staffed. They were chatting with each other in the back room whilst I ordered from the kiosk and I was stressing about missing the bus. It was only when I decided to leave that they finally came to the front desk. However I had to leave since my bus arrived by the time they finally took my order. There was no line or person at the front desk either so it’s not like I had someone to tell I was short on time.
  • VH
    Viet Yen Hoang
    Aug 13, 2026
    1.0
    Terrible customer service. The staff forgot my Happy Meal box, and when I asked for it, they handed it over with a very rude, condescending attitude. On top of that, they even forgot the milk and only gave it to me after I complained. Unacceptable behavior!
  • SF
    Sierra Finfrock
    Jul 30, 2026
    1.0
    I ordered $31 worth of food, I was missing half my order… and every single item I DID receive was messed up. $8 BACON Caesar McCrispy with NO bacon? Stale, cold, fries. The saddest Big Mac I’ve ever seen with NO TOPPINGS on it? A TINY dab of mac sauce.. in the box? No pickles on my sandwich other chicken sandwich as requested. Completely disregarded every single topping on our food. Called to complain and the woman was extremely unkind. Would give a 0 star if I could. Don’t waste your time or money here.
  • SM
    Saverio Mattern
    Jul 26, 2026
    1.0
    Legit the worst McDonald’s I have ever ordered food from. They are the closest too me so I stupidly have given them 3 chances, this third time I yet again receive my DoorDash bag with half the order not there, no drink or fry for one of the meals no shake. Consistently terrible I don’t know how it’s that hard to read a ticket and say oh shit, it’s not in the bag, the damn itemized receipt is stuck to the bag. Ridiculous and horrible service either go pick your order up through drive through or you have a better chance at them sending you a winning lottery ticket than you do you’re correct order. Never again

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1720 W Cumberland Ave, Knoxville?

This McDonald's location is open 24 hours a day, seven days a week.

Does this McDonald's offer delivery services?

Yes, it provides delivery 24/7 with options including no-contact and same-day delivery.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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