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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

3.9
(534 reviews)
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Business Details

164 N Cedar Bluff Rd, Knoxville, TN
37923, United States
(865) 247-0722
https://locations.jimmyjohns.com/tn/knoxville/sandwiches-3381.html
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About

Sandwich Restaurant
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Jimmy John's
164 N Cedar Bluff Rd, Knoxville, TN
37923, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM

Menu

1 menu · 194 items

Explore offerings from Jimmy John's on 164 N Cedar Bluff Rd in Knoxville, with popular $5.99 sandwich deal, what’s new, toasted sandwiches, and wraps available at this location.

Menu

194 items

Reviews

3.9
534 reviews
5 stars
305
4 stars
75
3 stars
39
2 stars
31
1 star
84
  • TL
    Trudy Lusk
    1 day ago
    1.0
    Ordered a Beach Club combo at the Cedar Bluff store on the way home from visiting my husband in the hospital, not one in our area (45 min away). When I bit into the sandwich, I realized it was missing the avocado. I called the store and they wanted me to bring the sandwich back and they'd remake it. At the price of gas and time involved, no way! I could stop another day or credit my account, but long way to return it.
  • IT
    Iris Tonucci
    Sep 28, 2026
    1.0
    Female manager is INCREDIBLY rude and passive aggressive. Refused to let one of her employees take a single day off to help his disabled girlfriend move her stuff (without a car mind u she would have to take the bus.) And she was extremely passive aggressive stating "your not going to take the day off thats not how this works around here." And then proceeded to tell him to take the call elsewhere despite him telling her that his girlfriend was disabled. Terrible service. Terrible management. Fire her.
  • CM
    Colby Musser
    Sep 12, 2026
    1.0
    Unfortunately, after three separate visits where the food has been terrible, I have to leave this review. Today, my sandwich was so poorly made and disgusting that I had to throw half of it away. The quality just isn’t what it used to be. On top of that, my husband ordered a regular drink but was charged for a Giant. Jimmy John’s used to be so much better. I’m not sure what has changed or if the company has been bought out, but the food and service have definitely gone downhill. With the prices being as high as they are, the food simply isn’t worth it anymore. After three bad experiences, we will not be going back, and unfortunately, I can no longer recommend Jimmy John’s.
  • JM
    Jillian Mahaffey
    Sep 10, 2026
    5.0
    We came to Jimmy John’s last week in the early afternoon and ordered five sandwiches. Unfortunately, four out of the five were made incorrectly. I called later and spoke with the PM manager, Simba, who apologized and assured me he would make it right. We came back today and got to meet Simba in person, and he was fantastic! He made sure every single one of our sandwiches was made perfectly and really went above and beyond to fix our previous experience. Great customer service and exactly how a manager should handle a situation when something goes wrong. I definitely recommend this location—but based on our experiences, I’d suggest going after 3 PM when Simba and the evening crew are there! 😊 Thank you, Simba, for taking care of us and turning a disappointing first experience into a great one!
  • LZ
    L Z
    Aug 27, 2026
    5.0
    (My name is Lisa). Symba, one of the managers at this shop is so wonderful! When I arrived at the shop no one acknowledged me. There were many employees around. Not even "We'll be right with you". There were two or three young women working near the drive through window who smiled at me. Thank you for that, ladies. A smile goes a long way. I was there to pick up an online order and there had been a problem. I was there for at least ten to fifteen minutes of short answers and no real help. Symba arrived, was pleasant, smiling, immediately solved the issue with my order and personally made my sandwich. I can't say enough good things about himI. He seems like a very intelligent and self aware young man. I hope he receives the recognition he deserves and I hope there will be some customer service training for some of the other employees. My sandwich was the best and I will return because of the customer care I received from Symba.
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