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Dutch Bros Coffee

4.2
(291 reviews)
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Business Details

7004 Maynardville Pike, Knoxville, TN
37918, United States
(877) 899-2767
https://www.dutchbros.com/locations/tn/knoxville/7004-maynardville-pike
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About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
7004 Maynardville Pike, Knoxville, TN
37918, United States

Hours

Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 10:00 PM

Menu

1 menu · 143 items

Explore offerings from Dutch Bros Coffee on 7004 Maynardville Pike in Knoxville, with popular dutch faves™, protein coffee, blended freeze, and latte available at this location.

Dutch Bros

143 items
View full menu

Reviews

4.2
291 reviews
5 stars
199
4 stars
31
3 stars
15
2 stars
15
1 star
31
  • SS
    Sarah Seiple
    Aug 23, 2026
    1.0
    I don’t usually leave negative reviews as I understand bad days can happen anywhere. However, I visited this store yesterday (8/22/26) and had a really disappointing experience. We got in line at just about 2pm and had placed an order ahead for two drinks (app said ETA of 2:07pm.) One of the drinks ordered was a blended electric berry. The line was moving VERY slowly which was not a problem for us as we had the day off, but we sat in line for about 30-40 minutes. Since we sat and waited quite a while, when we finally got to the drive thru window the blended electric berry was almost completely melted. As the worker was handing it to us, I asked her if it could be remade as the drink was mostly melted. She poured the melted drink into a blender and put ice in there and essentially just frothed it up and handed it back. We parked and we actually had to ask for help from another employee at the pick up window and the dark haired girl that originally was serving us rolled her eyes and argued with the blonde girl. Long story short, we finally got the correct drink after about 40 minutes of patiently waiting and politely asking for the standard product. If we had not been off of work, we would have been out $6 and had to have thrown the drink away. The whole experience was disappointing and not the service we usually receive at Dutch Bros. Bad days happen but the girl at the drive thru was very dismissive and rude. Also shout out to the blonde girl at the pick up window!! She needs a raise and helped resolve the order finally. 💓🙌
  • RG
    richard glasener
    Aug 5, 2026
    3.0
    They don’t know what the word blended means literally ever. Every time I ask for it i never get it and have to either ask them to go back and do it or just accept it and it’s a consistent issue whoever the manager is needs to tell their team to pay more attention to the orders put in. it happens every time.
  • AG
    amber gilliam
    Aug 2, 2026
    3.0
    I ordered a milkshake and if you want an actual milkshake don't expect one. There isn't any ice cream I don't think; it's just liquidy ice and milk with flavor but the flavor is good and the service was as well.
  • KM
    karmin miller
    Jul 19, 2026
    1.0
    I dont think ive been to this Dutch Bros and got my order right. Everyones so sweet without a doubt but its constantly wrong, I order the literal same thing every time i go. I get a Banana Mocha freeze blended with soft top, explain how they gave me an iced mocha with no banana and no soft top. My boyfriend went and got it and obviously he doesnt know what its supposed to look like and even he said it looks wrong.
  • BC
    Bryan Cote
    Jul 11, 2026
    1.0
    NEVER EVER BUY FROM THIS PLACE!!!!! There is the most inconsiderate staff I have ever seen!!! If you look at my google reviews you will see that I love leaving good reviews for good service. Unfortunately I can not do that this time, we sat in line for around twenty minutes behind 1 car, we thought that they were waiting on their order but we found out they were just chatting and having a conversation with the staff, I believe that they were friends. I waited patiently and when I finally made it to the window, the girl that was talking to the previous customer was there, I asked her if the people before me was able to get their full order because I wanted to see if there was a reason for the long talk that they had. She said that they completed their order. I proceeded to ask why she did not take into consideration the other cars in line, not only me but the people behind me, after giving the people their drink they continued to talk for at least 10 minutes. I asked her if she thought that was good customer service and considerate, she proceeded to show no care or desire to feel remorse for not caring about the other customers instead of saying sorry or try to make my experience better. She had quite the attitude and did not even care that people are there to get their order and leave. I am not a karen or a ken I am an honest loyal customer that tries to treat people with care and respect so when I meet someone that has the absence of a moral foundation that has no desire to make others around them feel comfortable it is hard to not to share this experience. I asked for her name but she did not tell me. I told her that she should care about the other people waiting. It is not right for staff to have a literal 20 minute conversation in the drive through with someone while there are people trying to get their order. Praise God that my daughters sugar was not low at that time. I have been in situations where I was desperate to get something sweet for my daughter to keep her from passing out. Please speak to your employees about caring about the experience of the customers and try and make their visit pleasant. All I can say is that the girl that works their with dark hair and glasses was inconsiderate, rude, and selfish. I did not insult her nor use one vulgar word the entire interaction. I only asked her if she thought that it was good customer service to disregard that other waiting for the sake of her casual conversation. I promise you that if the owner of this establishment saw what I saw which I hope they look at the camera footage on July 11 2026 around 8 pm they will also see that it was very unprofessional and they would not want their employees spending time on the clock like that. I will pray that Jesus comes into this girls heart because it is obvious that he does not live there. If he did there would be more respect for others and a remorseful response when someone feels like they were wronged.
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Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!

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