Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Knoxville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Explore offerings from Dunkin' on 720 Merchant Dr in Knoxville, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.
Dunkin' Menu
73 items
Iced Drinks
Crisp. Cold. Delicious. Ask to try your favorite beverages served over ice.
Original Blend Iced Coffee
Freshly brewed and full of flavor, our Iced Coffee is the perfect pick-me-up any time of day or night, giving you the boost you need to keep on running.
Cold Brew
An ultra-smooth, full-bodied coffee like no other.
Cold Brew with Sweet Cold Foam
An ultra-smooth, full-bodied coffee topped with sweet cold foam.
Nitro Cold Brew
Our take on the perfect pour! Our Nitro Coffee features Dunkin's Cold Brew Coffee, infused with nitrogen for a bold taste with a smooth and creamy texture.
Nitro Cold Brew with Sweet Cold Foam
Cold Brew Coffee infused with nitrogen and topped with Sweet Cold Foam for a bold taste with smooth and creamy texture.
Iced Latte
Rich espresso combined with milk and served over ice.
Caramel Craze Iced Signature Latte
Rich espresso, milk, and caramel swirl topped with whipped cream, caramel drizzle, and cinnamon sugar topping to take your latte to the next level.
Cocoa Mocha Iced Signature Latte
Rich espresso is combined with a decadent, chocolatey mocha swirl and topped with whipped cream, mocha drizzle, and hot chocolate powder.
Iced Cappuccino
Espresso blended with milk and served frothy over ice.
Iced Macchiato
Made with layers of creamy milk and two shots of espresso then served over ice.
Iced Americano
Our Iced Americano blends two shots of Dunkin's 100% Rainforest Alliance Certified espresso richness with water for a refreshing, espresso-forward cup of woah!
Dunkin' Refreshers
Made with B vitamins and energy from green tea. Available in Strawberry Dragonfruit, Mango Pineapple and Blueberry Breeze flavors.
Dunkin' Lemonade Refreshers
Your favorite fruit flavors combined with refreshingly sweet lemonade. Available in Strawberry Dragonfruit, Mango Pineapple and Raspberry Watermelon flavors.
Dunkin' Energy
A new lineup of fizzy energy drinks from Dunkin' made with vitamins & minerals and caffeine from guarana for a revitalizing burst of energy.
Lemonade
Our classic Dunkin' Lemonade is slightly tart and refreshingly sweet.
Iced Matcha Latte
Sweetened matcha green tea blended with milk.
Iced Chai Latte
A sweetened blend of chai spices, including cinnamon, cardamom and nutmeg, combined with milk.
Iced Tea
Our refreshing, revitalizing teas are freshly brewed in store each day and served over ice.
Iced Tea Lemonade
Ice Tea combined with our sweet and tart Lemonade.
Dunkin' Energy Punch
Dunkin' Energy Punch combines one 16 oz. can of Rockstar® Energy Drink mixed with either classic Blue Raspberry and Strawberry flavors, served over ice. Contains 160 mg of caffeine.
Hot Drinks
Freshly crafted beverages served hot in a variety of delicious flavors.
Original Blend Coffee
Our coffee beans are freshly ground moments before brewing, and we continually brew throughout the day, so you'll have a freshly brewed cup of coffee every time. Always made just the way you like it, it has that signature smooth taste you can't live without.
Dunkin' Midnight Coffee
Rich, intensely dark, chocolatey notes.
Box O' Joe® Coffee
Contains ten 10oz servings which is equivalent to ten small cups of Dunkin' coffee.
Latte
Rich espresso topped with frothy milk.
Caramel Craze Signature Latte
Rich espresso, milk, and caramel swirl topped with whipped cream, caramel drizzle, and cinnamon sugar topping to take your latte to the next level.
Cocoa Mocha Signature Latte
Rich espresso is combined with a decadent, chocolatey mocha swirl and topped with whipped cream, mocha drizzle, and hot chocolate powder.
Cappuccino
Made with espresso and steamed milk.
Macchiato
Made with creamy milk and topped with two shots of espresso.
Americano
Our Hot Americano puts the oh! in Americano by combining two shots of Dunkin’s 100% Rainforest Alliance Certified™ espresso with hot water creating a rich, robust drink.
Espresso
Made from the finest, high-quality Arabica beans.
Tea
Steeped to perfection.
Matcha Latte
Sweetened matcha green tea blended with milk.
Chai Latte
A sweetened blend of chai spices, including cinnamon, cardamom and nutmeg, combined with milk.
Hot Chocolate
Cozy up with one of our creamy, craveable hot chocolates.
Box O' Joe® Hot Chocolate
Our rich, delicious hot chocolate is available by the box! Pick some up to keep the crowd warm and cozy.
Frozen Drinks
Freshly blended creations that turn your favorite flavors into refreshingly frozen treats.
Frozen Coffee
Made with real Dunkin’ coffee.
Caramel Creme Frozen Coffee
Dunkin’s smooth and creamy Frozen Coffee with caramel and vanilla flavors, topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Triple Mocha Frozen Coffee
Dunkin’s smooth and creamy Frozen Coffee with rich mocha flavors, topped with whipped cream, mocha drizzle, and hot chocolate powder to top it all off.
Butter Pecan Frozen Coffee
Dunkin's smooth and creamy Frozen Coffee with Butter Pecan flavors.
Frozen Matcha Latte
Sweetened matcha green tea blended with milk.
Frozen Chocolate
Our refreshing Frozen Chocolate is ready to customize with your choice of flavor swirl, drizzle and whipped cream.
Coolatta®
Looking for the ultimate frozen, fruity refreshment? Our Coolatta will do the trick. One sip and refreshment begins.
Sandwiches & Wraps
Freshly made with delicious ingredients, these items are stacked with flavor.
Chicken & Roasted Pepper Dunkin' Wrap
Juicy, diced chicken breast, roasted poblano peppers, and cheese sauce in a lavash wrap.
Grilled Cheese
Toasted sourdough bread with white cheddar and American cheese.
Sourdough Breakfast Sandwich
Two eggs, five half slices of bacon and white cheddar on two pieces of sourdough toast.
Bacon, Egg and Cheese
A tasty combination of bacon, egg and cheese.
Sausage, Egg and Cheese
A tasty combination of sausage, egg and cheese.
Egg and Cheese
Our Egg and Cheese breakfast sandwich is as simple as it gets, making it the perfect way to get running.
Turkey Sausage, Egg and Cheese
Get your day off to a delicious start. Try our flavorful turkey sausage, egg and American cheese on English Muffin, or in a Wake-Up Wrap.
Wake-Up Wrap® - Bacon, Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.
Wake-Up Wrap® - Sausage, Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.
Wake-Up Wrap® - Turkey Sausage, Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.
Wake-Up Wrap® - Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.
Savory Bites
Find tasty snacks freshly made with delicious ingredients.
Bacon-Topped Avocado Toast
Toasted sourdough bread topped with avocado spread, crumbled bacon and everything bagel seasoning.
Avocado Toast
Toasted sourdough bread topped with avocado spread and everything bagel seasoning.
Bacon & Cheddar Omelet Bites
Cage-free eggs mixed with bacon and cheddar cheese, cooked sous-vide style and packed with 17g of protein.
Donuts & Bakery
These delicious, goodies hit the spot—any time of day.
Classic Donuts
A delicious variety of Dunkin' classics.
MUNCHKINS® Donut Hole Treats
Our famous MUNCHKINS® make the perfect treat to share with friends, family, and colleagues alike. Made fresh daily in a variety of colorful and delicious flavors, there's a favorite for everyone.
Available in the following varieties: Glazed; Glazed Chocolate; Jelly; Powdered Sugar; Cinnamon; Sugar Raised
*Availability may vary depending on location
Assorted Half Dozen or Dozen Donuts
Share the joy by bringing people together with an assortment of half dozen or dozen donuts made in delicious varieties: Glazed, Double Chocolate, Strawberry Frosted, Vanilla Frosted, Chocolate Frosted, Old Fashioned, Boston Kreme, Glazed Chocolate Cake, Powdered, Vanilla Creme, Glazed Blueberry and Jelly.
*Assortment and availability will vary depending on location.
Muffins
A morning classic paired perfectly with your favorite beverage
Plain Stuffed Bagel Minis
Plain mini bagels filled with cream cheese, served warm. Two per order.
Everything Stuffed Bagel Minis
Everything mini bagels filled with plain cream cheese, served warm.
Bagels
Freshly baked bagels in your favorite varieties.
Bagels with Cream Cheese Spread
A delicious way to start your day. Soft and chewy, these freshly baked bagels come in some of your favorite varieties.
Coffee Roll
Glazed coffee roll laced with pure cinnamon.
Apple Fritter
Glazed Apple Fritter, laced with pure cinnamon and apple filling.
Croissant
Flaky and freshly baked.
English Muffin
Enjoy a classic morning favorite. Our oven-toasted english muffin goes great with your favorite spread.
Cheddar Bagel Twist
Aged white cheddar cheese melted on a twisted plain bagel.
Snacks and Sides
Ham & Swiss Croissant Stuffers
Warm, flaky croissant filled with ham and Swiss cheese.
Plain Stuffed Bagel Minis
Plain mini bagels filled with cream cheese, served warm. Two per order.
Everything Stuffed Bagel Minis
Everything mini bagels filled with plain cream cheese, served warm.
Hash Browns
Our hash browns are lightly seasoned, crispy bites of goodness. Pair them with your breakfast sandwich and your morning pit stop gets even more tasty. Perfectly paired with our freshly brewed Hot or Iced Coffee.
Reviews
3.9
989 reviews
5 stars
521
4 stars
173
3 stars
92
2 stars
67
1 star
136
BW
Brandon Woodard
Jun 25, 2026
1.0
If you want to pay for something just for them to give you the complete opposite of what you asked for and they said they have, this is the place to go.
KT
Keshadra Tate
May 9, 2026
5.0
This establishment is ran extremely well! I drive across town just to make it to this location because they got it going on! And the manager is not having nothing less and I love that! No complaints
TT
Tabia
May 6, 2026
5.0
Excellent Customer Service by Jennifer. I asked for her favorite drink ..it was DELICI😋US! Rocky Road with marshmallow cloud ❤️🔥
JJ
J
Apr 24, 2026
1.0
Their only priority is the drive-thru. So if you make the mistake of going inside to order, you’ll have to wait until they clear their drive-thru orders which usually takes a good amount of time due to the amount of microwaving the staff has to do.
KT
K Tate
Mar 3, 2026
1.0
The old lady manager with the short silver hair burned me on purpose because I asked to have my drink remade. She purposely steamed it for so long that the cinnamon on top was BURNT! She handed it to me and asked me to try it right then and there! I tried it and it immediately burned me and she smiled and walked away!
What are the regular operating hours of Dunkin' at 720 Merchant Dr, Knoxville, TN?
Dunkin' is open Monday through Saturday from 5:00 AM to 9:00 PM, and on Sunday from 6:00 AM to 9:00 PM.
What special holiday beverages are offered at this Dunkin' location?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app at Dunkin' Knoxville?
Yes, you can order ahead using the Dunkin' mobile app, available on both iOS and Android platforms.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What meals are served at this Dunkin' location?
They serve breakfast, brunch, and lunch.
Does Dunkin' Knoxville have a drive-thru option?
Yes, there is a drive-thru available for convenient service.
What types of food and drinks can I expect at this Dunkin' location?
You can enjoy espresso, coffee, breakfast sandwiches, donuts, tea, and other comfort foods.
What nearby places could I visit before or after my coffee at Dunkin'?
Nearby you can visit Studio Chrome for beauty services, Merchant Drive Laundromat for laundry needs, or Captain D's for a seafood meal.
Is there a place to get a quick oil change near Dunkin' Knoxville?
Yes, Valvoline Instant Oil Change is located near Dunkin', ideal for a quick automotive service.
Where can I shop for office supplies near the Dunkin' on Merchant Dr?
Ron Ford Office Supply Co is nearby and offers convenience store items, office equipment, and printing services.
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