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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(988 reviews)

Business Details

720 Merchant Dr, Knoxville, TN
37912, United States
(865) 247-7015
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Knoxville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
720 Merchant Dr, Knoxville, TN
37912, United States

Hours

Monday5:00 AM - 9:00 PM
Tuesday5:00 AM - 9:00 PM
Wednesday5:00 AM - 9:00 PM
Thursday5:00 AM - 9:00 PM
Friday5:00 AM - 9:00 PM
Saturday5:00 AM - 9:00 PM
Sunday6:00 AM - 9:00 PM

Reviews

3.9
988 reviews
5 stars
521
4 stars
172
3 stars
92
2 stars
68
1 star
135
  • KT
    Keshadra Tate
    May 9, 2026
    5.0
    This establishment is ran extremely well! I drive across town just to make it to this location because they got it going on! And the manager is not having nothing less and I love that! No complaints
  • TT
    Tabia
    May 6, 2026
    5.0
    Excellent Customer Service by Jennifer. I asked for her favorite drink ..it was DELICI😋US! Rocky Road with marshmallow cloud ❤️‍🔥
  • JJ
    J
    Apr 24, 2026
    1.0
    Their only priority is the drive-thru. So if you make the mistake of going inside to order, you’ll have to wait until they clear their drive-thru orders which usually takes a good amount of time due to the amount of microwaving the staff has to do.
  • KT
    K Tate
    Mar 3, 2026
    1.0
    The little girl cooking on the back had the worst attitude. She burnt my sandwich and wanted to go back and forth with me about it. And finally offered to remake it when I asked for my money back when she could have done that first. But she immediately was rude and defensive.
  • KL
    Kyra Lee
    Feb 17, 2026
    1.0
    Went to pick up my mobile order which was 2 iced coffees. When the young lady reached them out the window I asked if both had cream in them because they were so dark she said “yeah” and I told her they don’t look right. She just laughed and continued to hold them out the window. There was no ice in our ICED COFFEES and after tasting them there was no cream or caramel like I had ordered. The staff at this location are always rude and snarky. 90% of the time when you pull up to the window you are sitting there for 2-4 minutes before being acknowledged. When they do acknowledge you it’s “Go ahead.” No professionalism or accountability at this location at all!

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' at 720 Merchant Dr, Knoxville, TN?

Dunkin' is open Monday through Saturday from 5:00 AM to 9:00 PM, and on Sunday from 6:00 AM to 9:00 PM.

What special holiday beverages are offered at this Dunkin' location?

During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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