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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(989 reviews)

Business Details

720 Merchant Dr, Knoxville, TN
37912, United States
(865) 247-7015
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Knoxville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
720 Merchant Dr, Knoxville, TN
37912, United States

Hours

Monday5:00 AM - 9:00 PM
Tuesday5:00 AM - 9:00 PM
Wednesday5:00 AM - 9:00 PM
Thursday5:00 AM - 9:00 PM
Friday5:00 AM - 9:00 PM
Saturday5:00 AM - 8:00 PM
Sunday6:00 AM - 9:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 720 Merchant Dr in Knoxville, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.9
989 reviews
5 stars
521
4 stars
173
3 stars
92
2 stars
67
1 star
136
  • BW
    Brandon Woodard
    Jun 25, 2026
    1.0
    If you want to pay for something just for them to give you the complete opposite of what you asked for and they said they have, this is the place to go.
  • KT
    Keshadra Tate
    May 9, 2026
    5.0
    This establishment is ran extremely well! I drive across town just to make it to this location because they got it going on! And the manager is not having nothing less and I love that! No complaints
  • TT
    Tabia
    May 6, 2026
    5.0
    Excellent Customer Service by Jennifer. I asked for her favorite drink ..it was DELICI😋US! Rocky Road with marshmallow cloud ❤️‍🔥
  • JJ
    J
    Apr 24, 2026
    1.0
    Their only priority is the drive-thru. So if you make the mistake of going inside to order, you’ll have to wait until they clear their drive-thru orders which usually takes a good amount of time due to the amount of microwaving the staff has to do.
  • KT
    K Tate
    Mar 3, 2026
    1.0
    The old lady manager with the short silver hair burned me on purpose because I asked to have my drink remade. She purposely steamed it for so long that the cinnamon on top was BURNT! She handed it to me and asked me to try it right then and there! I tried it and it immediately burned me and she smiled and walked away!

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' at 720 Merchant Dr, Knoxville, TN?

Dunkin' is open Monday through Saturday from 5:00 AM to 9:00 PM, and on Sunday from 6:00 AM to 9:00 PM.

What special holiday beverages are offered at this Dunkin' location?

During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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