Brand Certified
Dunkin'
3.9(988 reviews)
Certified by Dunkin' • May 17, 2026
Business Details
720 Merchant Dr, Knoxville, TN
37912, United States
Certified by Dunkin' • May 17, 2026
(865) 247-7015
Certified by Dunkin' • May 17, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • May 17, 2026
About
Certified by Dunkin' • May 17, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Knoxville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • May 17, 2026
Hours
Certified by Dunkin' • May 17, 2026
Monday5:00 AM - 9:00 PM
Tuesday5:00 AM - 9:00 PM
Wednesday5:00 AM - 9:00 PM
Thursday5:00 AM - 9:00 PM
Friday5:00 AM - 9:00 PM
Saturday5:00 AM - 9:00 PM
Sunday6:00 AM - 9:00 PM
Reviews
3.9
988 reviews
5 stars
521
4 stars
172
3 stars
92
2 stars
68
1 star
135
- KTKeshadra TateMay 9, 20265.0This establishment is ran extremely well! I drive across town just to make it to this location because they got it going on! And the manager is not having nothing less and I love that! No complaints
- TTTabiaMay 6, 20265.0Excellent Customer Service by Jennifer. I asked for her favorite drink ..it was DELICI😋US! Rocky Road with marshmallow cloud ❤️🔥
- JJJApr 24, 20261.0Their only priority is the drive-thru. So if you make the mistake of going inside to order, you’ll have to wait until they clear their drive-thru orders which usually takes a good amount of time due to the amount of microwaving the staff has to do.
- KTK TateMar 3, 20261.0The little girl cooking on the back had the worst attitude. She burnt my sandwich and wanted to go back and forth with me about it. And finally offered to remake it when I asked for my money back when she could have done that first. But she immediately was rude and defensive.
- KLKyra LeeFeb 17, 20261.0Went to pick up my mobile order which was 2 iced coffees. When the young lady reached them out the window I asked if both had cream in them because they were so dark she said “yeah” and I told her they don’t look right. She just laughed and continued to hold them out the window. There was no ice in our ICED COFFEES and after tasting them there was no cream or caramel like I had ordered. The staff at this location are always rude and snarky. 90% of the time when you pull up to the window you are sitting there for 2-4 minutes before being acknowledged. When they do acknowledge you it’s “Go ahead.” No professionalism or accountability at this location at all!
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' at 720 Merchant Dr, Knoxville, TN?
Dunkin' is open Monday through Saturday from 5:00 AM to 9:00 PM, and on Sunday from 6:00 AM to 9:00 PM.
What special holiday beverages are offered at this Dunkin' location?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app at Dunkin' Knoxville?
Yes, you can order ahead using the Dunkin' mobile app, available on both iOS and Android platforms.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What meals are served at this Dunkin' location?
They serve breakfast, brunch, and lunch.
Does Dunkin' Knoxville have a drive-thru option?
Yes, there is a drive-thru available for convenient service.
What types of food and drinks can I expect at this Dunkin' location?
You can enjoy espresso, coffee, breakfast sandwiches, donuts, tea, and other comfort foods.
What nearby places could I visit before or after my coffee at Dunkin'?
Nearby you can visit Studio Chrome for beauty services, Merchant Drive Laundromat for laundry needs, or Captain D's for a seafood meal.
Is there a place to get a quick oil change near Dunkin' Knoxville?
Yes, Valvoline Instant Oil Change is located near Dunkin', ideal for a quick automotive service.
Where can I shop for office supplies near the Dunkin' on Merchant Dr?
Ron Ford Office Supply Co is nearby and offers convenience store items, office equipment, and printing services.
Brand Certified Facts from Dunkin'
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Certified May 17, 2026Yext Knowledge Graph
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