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Domino's Pizza

3.4
(883 reviews)

Business Details

318 Merchants Dr, Knoxville, TN
37912, United States
(865) 525-0300

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Knoxville? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's Pizza near you is here to satisfy your cravings with taste and quality. Order from 318 Merchants Dr .

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Domino's Pizza
318 Merchants Dr, Knoxville, TN
37912, United States

Hours

Monday10:30 AM - 12:00 AM
Tuesday10:30 AM - 12:00 AM
Wednesday10:30 AM - 12:00 AM
Thursday10:30 AM - 12:00 AM
Friday10:30 AM - 1:00 AM
Saturday10:30 AM - 1:00 AM
Sunday10:30 AM - 12:00 AM

Menu

1 menu · 97 items

Explore offerings from Domino's Pizza on 318 Merchants Dr in Knoxville, with popular mix and match, pizza, breads, and chicken available at this location.

Test Menu data- all locations

97 items

Reviews

3.4
883 reviews
5 stars
390
4 stars
111
3 stars
72
2 stars
40
1 star
270
  • IS
    Iammme Smith
    Aug 22, 2026
    1.0
    WASTE OF TIME TO PUT MY COMPLAINT OR PICTURES ON HERE WHERE IS THE DISTRICT MANAGER OR CORPORATE AT I HAVE PICS AND PROOF OF MY PURCHASE CAN SONEBODY BESIDES THE MANAGERS AT THIS LOCATION CONTACT ME PLEASE AND THANK YOU
  • KK
    Kayla
    Aug 14, 2026
    1.0
    Waited over a hour threatened to cancel my order messed up my order
  • DP
    Dhruv Patel
    Jul 23, 2026
    1.0
    My pizza was a mess! Took it back to show them, and employee was so rude, his name was Orin. Tossed my pizza box in front of me, not acknowledging their own mistakes.
  • KS
    Kia Smith
    Jul 14, 2026
    1.0
    I placed an online order for two medium pizzas, and my son went into the store to pick them up. When we arrived home and were about to eat the pizzas, I opened the box and found one half-eaten and the other burnt. I immediately went back to Domino's on Merchants Hwy (Knox, TN). The manager (who I later learned had given me the wrong name, Thomas Cane) laughed in my face when I told him one of the pizzas had been eaten and said he was laughing because it was his pizza he'd been eating. Why would this be funny to a customer? It's actually disgusting! His laughing in my face made me extremely upset! Both the manager and I began yelling at each other, and it ended with him telling me he wouldn't remake the pizza. I said Fine, give me my money back. While refunding my money, he made matters worse by throwing it onto the counter. I made him put my money in my hands, but as he did, he began counting it slowly, as if I were dumb. His behavior was unacceptable, and he definitely needs more coaching on customer service! The right thing to do would have been to be sympathetic and apologetic, but instead he was rude and a complete jerk. I will say that the young lady in there was extremely nice, kept apologizing, and seemed flabbergasted by the manager’s behavior. I say all this to say: when you go to the Merchants location, check your pizza before you leave, and if something is wrong, expect poor customer service. I ended up going to the Broadway location, and they were extremely kind and helpful, and informed me that there's not a manager at the Merchants location named Thomas and that it was either Nick or Luke smh
  • MM
    Marleni M
    Jul 14, 2026
    1.0
    I made an order at like 11:50 my order didn’t arrive until 1:15. The employee was also rude and banged on my door so loud???? Never again. And not that it’s a big deal but it EXTREMELY LATE and BENT

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