Certified by Chipotle Mexican Grill • Oct 04, 2026
Fast Food RestaurantMexican RestaurantBurrito RestaurantTaco RestaurantRestaurant Delivery ServiceTake Out RestaurantCaterer
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
LunchAvailable
DinnerAvailable
VegetarianAvailable
VeganAvailable
[Free/Paid] wi-fiAvailable
RestroomAvailable
Free parking lotAvailable
On-site parkingAvailable
Welcomes familiesAvailable
Kid friendlyAvailable
Location
Certified by Chipotle Mexican Grill • Oct 04, 2026
Certified by Chipotle Mexican Grill • Oct 04, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday12:00 PM - 6:00 PM
Menu
1 menu · 50 items
Explore offerings from Chipotle Mexican Grill on 7600 Kingston Pike in Knoxville, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.
Chicken, White Rice, Black Beans, Cheese, Taco Lettuce, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Guacamole. Includes 2 large bag of chips and 8 taco-sized flour tortillas.
Steak, White Rice, Black Beans, Cheese, Taco Lettuce, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Guacamole. Includes 2 large bag of chips and 8 taco-sized flour tortillas.
Sofritas, White Rice, Black Beans, Cheese, Taco Lettuce, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Guacamole. Includes 2 large bag of chips and 8 taco-sized flour tortillas.
Your choice of freshly grilled meat or sofritas wrapped in a warm flour tortilla with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, sour cream or cheese.
Your choice of freshly grilled meat or sofritas served in a delicious bowl with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, sour cream or cheese.
Quesadilla
Build Your Own Quesadilla
Cheese in a Flour Tortilla with your choice of meat, sofritas or fajita veggies and three included sides. Digital order only.
Your choice of meat or sofritas served with our fresh supergreens lettuce blend made of Romaine, Baby Kale, and Baby Spinach. Add beans, queso blanco, salsa, guacamole, sour cream or cheese and top it off with our signature Chipotle-Honey Vinaigrette.
Your choice of meat, guacamole or queso, and two toppings to go with a pair of crispy corn or soft flour Tortillas. Includes fruit or kid's chips and organic juice or milk.
I hate giving this restaurant a 3 star because I like most of the workers here but my problem is consistency. Every time I come here I get the same exact order and don’t change it. Yet they ALWAYS. charge me different prices what is usually and should be around 13 sometimes I’ll pay less something they charge me close to 20 like today. I asked for a receipt to check what was happening and she refused to give it to me saying it was down when the 3 people in front of me was given one. And to top it off chips were stale and rice and meat were cold, the worker kept giving me dirty looks as well when I was giving her my order.
GP
Gerardo Ponce
3 days ago
1.0
Went there today to try them for the first time and the stuff they had on the hot line look so dry, they didn’t even had queso so over all my experience was bad I won’t be going back ever again!!
AK
Amber Koerten
Sep 4, 2026
1.0
Really disappointing experience tonight. We spent almost $40 on three entrées, and my barbacoa tacos were so saturated with liquid that the tortillas were completely soggy, gummy and falling apart. They were actually translucent from being so wet. I’ve attached photos because they show the condition much better than I can describe it.
They were also completely out of shredded cheese and told me they had none and couldn’t get any. I understand that restaurants run out of ingredients sometimes, but we were charged $1.70 each for queso on two of our other entrées. It would have been a nice customer-service gesture to offer or comp queso as a substitute for the cheese they couldn’t provide.
Nearly $40 for three meals and one of them was barely edible. Just a really disappointing experience
JD
Jamie Davis
Aug 13, 2026
5.0
Good food and fast service.
ZW
Zachary Wilson
Jul 9, 2026
1.0
Employees said restaurant was closed at 10:05AM and again at 10:17AM despite lights being on and the Chipotle website and all other sites showing location opens at 10AM. I've been at the mall working the past couple days and went here yesterday morning and was served at 10AM. I hope Chipotle corporate knows this location refused service when open
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle Mexican Grill at West Town Mall Food Court known for?
Chipotle Mexican Grill offers a fast-casual dining experience with a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial additives.
Where is the Chipotle Mexican Grill located in Knoxville?
It is located at 7600 Kingston Pike, Ste 1348A, within the West Town Mall Food Court in Knoxville, TN 37919.
What are the operating hours for Chipotle at West Town Mall Food Court?
The restaurant is open Monday through Thursday from 10:00 AM to 8:00 PM; Friday and Saturday from 10:00 AM to 9:00 PM; and Sunday from 12:00 PM to 6:00 PM.
Does this Chipotle location offer in-store pickup and delivery options?
Yes, customers can order for in-store pickup and delivery through their website or app.
How can I order online from Chipotle West Town Mall Food Court?
You can order online by visiting the order website at https://order.chipotle.com/ or using the Chipotle mobile app.
What payment methods are accepted at Chipotle West Town Mall Food Court?
They accept credit cards and also offer gift cards for purchase and use.
Is Chipotle at West Town Mall welcoming and inclusive to LGBTQ customers?
Yes, this location welcomes LGBTQ customers as part of its inclusive environment.
What nearby stores can I visit after dining at Chipotle West Town Mall Food Court?
After your meal, you can explore nearby retail stores like bareMinerals Boutiques for beauty products, Buckle for clothing, and Victoria's Secret for lingerie and women's apparel.
What entertainment options are available nearby Chipotle at West Town Mall?
Close by is the Regal West Town Mall Stadium 9 cinema, where you can enjoy the latest movies before or after dining.
Are there any beauty and wellness services near Chipotle West Town Mall Food Court?
Yes, nearby you can visit Lisa W Hair Artistry or Danielle Louise Hair for hair salon and beauty services.
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