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Brand Certified

Chipotle Mexican Grill

4.0
(418 reviews)

About

Fast Food RestaurantMexican RestaurantBurrito RestaurantTaco RestaurantRestaurant Delivery ServiceTake Out RestaurantCaterer
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
7600 Kingston Pike, Knoxville, TN
37919, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday12:00 PM - 6:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 7600 Kingston Pike in Knoxville, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

4.0
418 reviews
5 stars
210
4 stars
86
3 stars
62
2 stars
16
1 star
44
  • LF
    Lexi Foster
    2 days ago
    2.0
    I hate giving this restaurant a 3 star because I like most of the workers here but my problem is consistency. Every time I come here I get the same exact order and don’t change it. Yet they ALWAYS. charge me different prices what is usually and should be around 13 sometimes I’ll pay less something they charge me close to 20 like today. I asked for a receipt to check what was happening and she refused to give it to me saying it was down when the 3 people in front of me was given one. And to top it off chips were stale and rice and meat were cold, the worker kept giving me dirty looks as well when I was giving her my order.
  • GP
    Gerardo Ponce
    3 days ago
    1.0
    Went there today to try them for the first time and the stuff they had on the hot line look so dry, they didn’t even had queso so over all my experience was bad I won’t be going back ever again!!
  • AK
    Amber Koerten
    Sep 4, 2026
    1.0
    Really disappointing experience tonight. We spent almost $40 on three entrées, and my barbacoa tacos were so saturated with liquid that the tortillas were completely soggy, gummy and falling apart. They were actually translucent from being so wet. I’ve attached photos because they show the condition much better than I can describe it. They were also completely out of shredded cheese and told me they had none and couldn’t get any. I understand that restaurants run out of ingredients sometimes, but we were charged $1.70 each for queso on two of our other entrées. It would have been a nice customer-service gesture to offer or comp queso as a substitute for the cheese they couldn’t provide. Nearly $40 for three meals and one of them was barely edible. Just a really disappointing experience
  • JD
    Jamie Davis
    Aug 13, 2026
    5.0
    Good food and fast service.
  • ZW
    Zachary Wilson
    Jul 9, 2026
    1.0
    Employees said restaurant was closed at 10:05AM and again at 10:17AM despite lights being on and the Chipotle website and all other sites showing location opens at 10AM. I've been at the mall working the past couple days and went here yesterday morning and was served at 10AM. I hope Chipotle corporate knows this location refused service when open

Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill at West Town Mall Food Court known for?

Chipotle Mexican Grill offers a fast-casual dining experience with a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial additives.

Where is the Chipotle Mexican Grill located in Knoxville?

It is located at 7600 Kingston Pike, Ste 1348A, within the West Town Mall Food Court in Knoxville, TN 37919.

Brand Certified Facts from Chipotle Mexican Grill

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Certified October 04, 2026Yext Knowledge Graph
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