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Chick-fil-A

4.4
(2,437 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Knoxville Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
9646 Kingston Pike, Knoxville, TN
37922, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 9646 Kingston Pike in Knoxville, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.4
2,437 reviews
5 stars
1,774
4 stars
329
3 stars
118
2 stars
74
1 star
142
  • SC
    Sharon Cash
    Sep 24, 2026
    1.0
    It took 3 times and a wait to get my order half way correct. Then when I went in to get the order and it was finally ready the manager "pitches" the bag to the runner, "hear's you bowl." She never acknowledge me standing there to hand me the order. Even better, she should have walked it out herself!!! I can say in Texas we do things a little bit better. The manager would have been on the scene after the first mistake!
  • JS
    Jacie Shorter
    Sep 23, 2026
    5.0
    Matt went above & beyond when someone parked so close beside my car that I couldn’t get myself or my kids in the car. He walked around asking every guest if it was their car & when he couldn’t find the owner, he crawled through my car so he could move it for him. I don’t know how I would have gotten my kids in the car without his help! I can’t thank Matt enough
  • LP
    Lauren Pluto
    Sep 17, 2026
    3.0
    I hate that this is is closest chic fil a near me. I can't tell you how many times I order only to have my order wrong or missing items. I'm usually using mobile thru so I just grab and go. I need to just allow more time and drive to West Town or Turkey Creek. This location needs new management.
  • CC
    Candi Coppola
    Sep 16, 2026
    4.0
    So I'm very happy that this location is willing to do something for somebody who is celiac and highly allergic to gluten, garlic and onions. There are other locations that will not make the chicken separate that is not been marinated. The cook never seems to have an issue making something the way I need it as I cannot have marinade on my chicken . Restaurant is always clean and most of the people working are friendly. Unfortunately there are two older women who act like a special order for celiacs and allergies is putting them out. They never smile at a restaurant that everybody is very helpful and smiley at. I wish I could make them understand that this is not a fad for me or I'm not trying to do a fancy little diet. This is life-threatening and having a place to go that's safe for me in a world that's not safe is a really big deal.
  • CE
    Chris Everitt
    Sep 9, 2026
    2.0
    Took forever to get through the drive though and on top of that when I put in my mobile order I accidentally drove though the wrong lane (didn’t realize you HAVE to go through that one lane when you put in a mobile order at this location) so when I got to the team member she told me she couldn’t put in my order so I had to pull to the pickup area and then tell them I needed to get my food. They made me drive and park in a spot so that they could then start on my order which of course just extended the time I was here. Still waiting on my milkshakes as I write this.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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