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Chick-fil-A

4.5
(4,364 reviews)

Business Details

5100 N Broadway St, Knoxville, TN
37918, United States
(865) 689-9661

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Knoxville Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chick-fil-A
5100 N Broadway St, Knoxville, TN
37918, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
9/7/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 5100 N Broadway St in Knoxville, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.5
4,364 reviews
5 stars
3,325
4 stars
549
3 stars
192
2 stars
101
1 star
197
  • SM
    Shandi Mccarter
    Aug 26, 2026
    1.0
    Since no one wants to answer the phone at the restaurant I will blast it here. We arrived at this restaurant about 840pm due to a late running softball game, my daughter was getting into the booth to sit and fell into the table busting her mouth all up. Instead of helping, the staff decided to stand there and LAUGH at a 4 year old child who was pouring blood and screaming in pain (who ended up in the ER for stitches). When asked for a bag of ice they continued to laugh as they walked off and took roughly 5 mins to get us an ice pack. The manager finally came out and all he could say was "it will be okay." Did not offer anything other than repeatedly saying "it will be okay" to a child who is in clear pain. Once our food finally came out, I was still trying to clean my daughter up and instead of them sitting the food down on the table they stood there staring at her waiting on me to get the food out of their hand. This was far from acceptable. No child should ever be laughed at by a "Christian establishments" staff or anyone but you can't say you are a Christian establishment when you are allowing this type of behavior. Something needs to be done. I will NEVER be back to this location or really chickfila in general. To top it off, all of our food was ice cold and we could barely eat it.
  • LW
    Lisa Wallace
    Aug 21, 2026
    1.0
    You have to leave a star in order to leave a review which is bull sh** my son in law went to pick up 2 orders from the fountain city location my sons drink was ice water instead of sprite and they kept one of the orders when we called back the manager said yeah we have your food we ask do we have time to come back to get it he said yeah sure I will hold it to the side for you when my son in law went back to grab our food the manager lied and said oh we threw it away then he said someone gave it away it was dinner for my 6 year old grandson so I called the manager yeah he issued me a refund which will take a few days to go back to my bank card then all he wanted to say was I’m sorry it was threw in the trash then he hung up on me so my daughter called back and he said yeah about your order we threw it away sorry though and chick fil a claims to be a Christian owed restaurant yeah right with the language coming from the kitchen while I was on the phone
  • RN
    Rich Nadon
    Aug 14, 2026
    5.0
    This place was rocking. They were so busy... they had like 6 workers outside at the drive thru taking orders. They had a great system. We went inside and the workers were prompt and had a great atmosphere. They all seemed happy which is refreshing.
  • HP
    H Pres
    Aug 12, 2026
    3.0
    I love this chickfila but my only complaint is they only give you about 1/4 of the amount of egg that other chickfila locations give you on a biscuit. And definitely not what it’s advertised as. I just ordered an egg and cheese biscuit so I was disappointed with the lack of egg.
  • MW
    Mary Wazny
    Aug 10, 2026
    2.0
    Oh my gosh, this Chick-fil-A in Fountain City is in such great need of help logistically. It is such a traffic hazard, unorganized, and cars every which way. We were in the drive-through for 20 minutes and moved one car length so many cars hanging off on Broadway/441.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified August 30, 2026Yext Knowledge Graph
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