Arby's

Reviews

• VS

  Viva Loves God, Jesus, Holy Spirit

  Aug 11, 2026
  1.0
  Went in last week, stood in line for about 10 minutes while watching the girl make herself a sandwich and proceeded to eat while holding her clipboard. She must have been hungry. Didn't look like she was srarving but looks can be deceiving. Looked at me 2 times. Ignored me. Guys came in behind me, waited. One said they made a mistake by coming in. I walked out, went to Culvers, where I always get great service and great food. This was after 10 am. I don't even give this place 1 star. The people working here years ago knew what they were doing. Things change unfortunately.
• MM

  Mikayla Miehlke

  Aug 4, 2026
  1.0
  I would leave less if I could. Hours on the door and Google clearly state they open at 930. Door still locked at 934. No drive thru response by 939. As I pulled out saw 2 employees exit the building to smoke by their cars. If you can't be bothered to wait on people during your posted hours, change them. Sucks to get off night shift and the only non breakfast food open decides not to bother accepting your order or money.
• GN

  Gracie N.

  Jul 26, 2026
  1.0
  Went through the drive thru and attempted to order but the girl taking my order had to be not paying attention or illiterate or something. I told her what I wanted 4 times and she still kept messing it up. I said I wanted a large diet coke and she said “what to drink?” Like what do you mean?? I just told you yet again! I shouldn’t have to repeat myself for one meal. I even yelled so she could hear in case that was the issue but I don’t think it was. Will not be back. Went to the Arby’s on Cedar Bluff instead and had a much better and easier experience.
• SC

  Samia Cardwell

  Jul 21, 2026
  1.0
  We used to eat here often, but if I had read the reviews before today's visit and never stopped it would have been better. We got there at 11:05am. No one was there. No having a lunch crowd should have warned us. We ordered two of the new half pound Angus Cheesestake sandwiches, curly fries, and two drinks. After waiting at the counter for 15 minutes they told to get a seat and they would bring it to OUR TABLE. After another 10 minutes we went back to check on the food. They showed us they had put on the table next to their kitchen door which was across the room from us. We were the ONLY customers in the dining room. I guess they couldn't find us. I had been looking forward to trying the sandwich. But the 'wrapper' tore and shredded everyway I tried to open it. The 'wrapper' and bun were covered with the 'cheese' making it impossible to pick up or find top and bottom. Instead of eating sandwich style they had to be eaten with a knife and fork. After all that trouble the taste and quality of the sandwich were so disappointing. The hour we were there we only saw 4 other dine in customers. Nothing like the crowds of times past. Maybe they are trying to drive off customers. I know we won't be back.
• YC

  Y C

  Jul 20, 2026
  1.0
  Ordered 4 sandwiches last night, and unfortunately, only 1 was correct. While the base of the sandwiches was right, 3 of them were completely missing the requested ingredients like cheese, bacon, and onion. Disappointed that most of the order was wrong, especially since these are paid premium add-ons.