Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Let me start by saying I am a huge fan of McDonald's. I was eating McDonald's before I was a year old. My mom would get me McDonald's so much that my aunt would get mad at her. With that being said, this McDonald's needs some serious work! It was clear to me that the person at the window was being trained. What irritated me was that the person training the poor individual either left him alone, wasn't paying attention (maybe grabbing with other workers) or was not being helpful. Either way, this individual was struggling to rake our order so I said nevermind, drove around and ordered inside. In side was pretty clean, except by the public soda area, that could be cleaned better. But not a big deal. 30 minutes later.....get food and go home. Burgers were dry and had a weird taste. Fries were good! Drinks were good! People were friendly. Where my concern lies is management! The workers do not look happy at all, friendly but not happy. I may just have to go the extra couple of miles to the other McDonald's if this doesn't do a better job overall!
GS
Gail Seets
Apr 16, 2026
1.0
I am honestly so baffled at how a simple order could have been 100% incorrect. I have been working customer service and management for eleven years, and there is something deeply flawed in the management of this location. The poor treatment of employees ((in public, mind you)), the issues with the food and orders, and the lack of timeliness and efficiency reflects ONLY on poor management. I feel as though I’ve wasted money, and this is just disappointing. I feel very badly for the workers at this location, as well as for my wallet.
VA
Velo Agent
Apr 10, 2026
2.0
never fails they can’t get a order right smh and the wait times are unreal
JS
Jestina Swoboda
Mar 28, 2026
1.0
This is literally the worst McDonalds I’ve ever been to, food is awful
RS
Rebecca Sherfey
Mar 25, 2026
2.0
Slow service and on several occasions they have closed the lobby making me go through drive through.
What are the operating hours for McDonald's in Kingsport, TN?
McDonald's in Kingsport is open 24/7 every day of the week.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 5:00 AM to 11:45 PM.
Does this McDonald's have a drive-thru and what are its hours?
Yes, the drive-thru is open 24 hours from Monday to Thursday and Sunday, and from 4:30 AM to 1:00 AM on Fridays and Saturdays.
What payment options are accepted at McDonald's on West Stone Drive?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I place an order online or via a mobile app?
Yes, you can order through the McDonald's App available on Apple App Store and Google Play or via their online ordering links.
What services does this McDonald's location offer?
This location offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Does McDonald's offer curbside pickup at this location?
Yes, curbside pickup is available for your convenience.
What nearby grocery stores are located close to McDonald’s on West Stone Drive?
Price Less IGA and PriceLess Foods of Kingsport - West Stone Drive are nearby grocery stores where you can shop before or after visiting McDonald's.
Are there any coffee shops close to McDonald's for grabbing a coffee?
Scooter’s Coffee is a nearby coffee shop where customers can enjoy coffee alongside their McDonald's visit.
What other fast food or restaurants are near this McDonald’s?
Nearby options include Wendy’s, Taco Bell, El Ranchito Mexican Restaurant, Super yummy Mongolian Restaurant, Back Yard Burgers, and Lonestar Steakhouse for varied dining choices.
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