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McDonald's

3.6
(1,471 reviews)

Business Details

506 Boones Creek Rd, Jonesborough, TN
37659, United States
(423) 913-1761
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
506 Boones Creek Rd, Jonesborough, TN
37659, United States

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 12:00 AM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 12:00 AM
Friday5:00 AM - 1:00 AM
Saturday5:00 AM - 1:00 AM
Sunday5:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 506 Boones Creek Rd in Jonesborough, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
1,471 reviews
5 stars
528
4 stars
321
3 stars
279
2 stars
119
1 star
224
  • RC
    Ralph Cooper
    5 days ago
    2.0
    Even the blue shirt manager looks at your order and gets it wrong
  • HR
    Holly “GiGi” Russell
    Sep 28, 2026
    1.0
    I usually get some nuggets and fries omw to work, 2-3 pm, in the app it’s inexpensive and quick. But after the last visit ive decided i will not be back to the McD’s in Jbo. Im so frustrated by the lack of customer service and ive paid for and eaten my last stale cold nugget. I’m usually omw to work, i dnt have the time to go in and complain or get fresh food. Its ridiculous. The nuggets taste and feel like theyve been fried multiple times before served to me. Never again. And do yall teach your DT girls to just hand out a bag and not speak? NONE of them can ever say “Thank You”. Most of the time they say nothing, just hand the bag out. Im done.
  • CC
    Chris
    Sep 1, 2026
    1.0
    The McDonald’s way now appears to be to have your staff hide and refuse to assist customers at a register. Then they hide everything behind the counter. You can’t so much as get a napkin as that is a high value item apparently which you can’t even get at the counter because the staff are trained to ignore you. What a joke.
  • HR
    holly rahe
    Aug 26, 2026
    1.0
    Extremely rude and incompetent I understand fast food isnt great but you do get paid to at least be semi not rude and to get people their orders not stand there and say I cant help you when clearly its because you don't want to take the 5 seconds it would require to do your job properly 1 out of 5 stars do not recommend
  • BD
    Bri Dykes
    Aug 26, 2026
    4.0
    This is the first time I have been to a McDonald’s in a very long time. I’ve had multiple bad experiences the past few years so I have gone elsewhere, however, tonight. I was being rushed and needed to order food. It was near closing time. I ordered on the app and then rushed to get it. I think it was 10 minutes prior to them closing. (I will say food was cold except for the burger they just made, but I’m gonna go home and reheat it anyway🤷🏻‍♀️🤔😁 So that didn’t bother me wasnta big deal TBH.. But that’s the only reason I gave four stars) When I got there, they were very nice said that there was something maybe wrong with my order. They figured out that it was because they were out of quarter pounder meat and I ordered two double quarter pounders I spoke to a really kind worker at first, and I believe there was a cook didn’t see them and a very nice manager named James, who was extremely helpful he said they had enough to make one and told me they could accommodate or switch out whatever for the other. He made sure that he asked me to the T on how to make sure that it was correct and kept apologizing for it. The reason I quit going to McDonald’s here locally was because of poor Customer service-skills and poor food. It was not this one. It was A few different stores over a period of time ( However, I can’t be the only one to say every store has went downhill with customer service the last few years or maybe I’m crazy???🤔😩🫩 🤷🏻‍♀️) getting this kind, welcoming and helpful service kind of threw me off guard. I don’t usually run right to review anything but they were so nice. This was on August 25 technically the 26th now 2026. James was the manager there was also a cook and another little girl helping out could’ve been more workers, but I just wanted to let them know that I appreciated their service. It was awesome. 💙❤️💙👍👍💪💪💪

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 506 Boones Creek Rd, Jonesborough, TN?

McDonald's at 506 Boones Creek Rd is open daily from 6:00 AM to 10:00 PM for dine-in.

When is the drive-thru at this McDonald's location open?

The drive-thru is open Monday to Thursday and Sunday from 5:00 AM to midnight, and on Friday and Saturday from 5:00 AM to 1:00 AM.

Brand Certified Facts from McDonald's

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Certified October 04, 2026Yext Knowledge Graph
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