Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
I’ve never had an experience bad enough to leave a review like this before.
Everything started off fine until I got to the first window to pay. There was a woman making Happy Meal boxes, so I waited a moment for her attention. She looked at me, then looked back down and ignored me, so I pulled up to the second window instead. As soon as I did, she opened the first window and gave me a strange look, the vehicles behind me couldn’t back up.
I explained the situation at the second window and asked if I could just pay there instead, and they said that was fine. After that, the same employee that said it was fine came back along with the manager, who told me “okay, have a nice day” with an obvious attitude.
The bigger issue was that I still never received my full order. I was then questioned about drinks I never even ordered, and they handed me only half of my food. When I politely explained that it wasn’t my full order, ( the manager) seemed irritated with me for pointing it out.
Eventually they corrected the order, but the attitude continued the entire time. I also overheard the employee complaining to coworkers about having people waiting on orders and telling someone to “quit playing.” Maybe it was just a stressful day, but that kind of treatment toward customers still isn’t acceptable.
AR
Abigail Rivera
4 days ago
1.0
Order from here, went to the window and the lady was playing on her phone not paying attention so I went to the next window and she called out the window saying come back. Then I had issues with paying because everyone was either on their phone or just not understanding. I’m not sure if it was a manger or just a regular worker but she was coming at me with a lot of attitude which mind you I’m just trying to get my food and go. Then they kept asking about drinks, I never order any drinks. Please go in this store and train people to do a better job because this is ridiculous!
DM
diana matias
4 days ago
1.0
Everyone on there phones… no communication at all. Managers with attitude.. yall need to work on this asap
AB
adam baker
Apr 27, 2026
2.0
went for a hot fudge sunday and of course the ice cream machine was broken.
What are the regular operating hours of McDonald's at 1705 S Highland, Jackson, TN?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
Does this McDonald's location offer drive-thru service, and what are its hours?
Yes, the drive-thru is available from 5:00 AM to 11:00 PM Monday to Thursday and Sunday, and until midnight on Friday and Saturday.
Can I place an order for delivery from this McDonald's?
Yes, McDonald's offers delivery service daily from 5:00 AM to 11:00 PM (midnight on Friday and Saturday). You can order online at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's location?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I order McDonald's conveniently using mobile apps?
You can order using the McDonald's App available on the Apple App Store and Google Play Store. Links: iOS - https://apps.apple.com/us/app/mcdonalds/id922103212, Android - https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
Does this McDonald's support curbside pickup?
Yes, McDonald's offers curbside pickup service for your convenience.
What are some nearby places I can visit before or after eating at McDonald's?
Nearby you can find several restaurants like Captain D's (seafood), Waffle House (breakfast and diner), Domino's Pizza, Pizza Hut, and Baja Sur Restaurant (Mexican buffet).
Are there nearby grocery stores or supermarkets around McDonald's?
Yes, Food Giant and Market Place supermarkets are close by, ideal for grocery shopping before or after your meal.
If I need automotive parts or services nearby, where can I go around McDonald's?
You can visit Advance Auto Parts, AutoZone, or Keystone Automotive - Jackson, TN for automotive parts, accessories, and repair services near McDonald's.
Does this McDonald's have WiFi and other convenient services?
Yes, this McDonald's location offers WiFi, drive-thru, mobile offers, mobile ordering, McDelivery, and gift cards for your convenience.
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