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McDonald's

3.4
(1,644 reviews)

Business Details

1705 S Highland, Jackson, TN
38301, United States
(731) 422-4791
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1705 S Highland, Jackson, TN
38301, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1705 S Highland in Jackson, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,644 reviews
5 stars
537
4 stars
314
3 stars
325
2 stars
142
1 star
326
  • NM
    Nathan Moore
    Jun 22, 2026
    1.0
    I did a curbside pickup with the app. A lady brought me someone else's food. Then, I ended up waiting for 15 minutes for my food. So much for fast food. This place doesn't know what fast food means. The service is always slow. And my meal came with 2 medium fries that we're not even close to being filled. I'm tempted to delete the app and stop coming to any McDonald's anymore. It's not worth it.
  • SY
    Stormz yt
    May 16, 2026
    1.0
    I’ve never had an experience bad enough to leave a review like this before. Everything started off fine until I got to the first window to pay. There was a woman making Happy Meal boxes, so I waited a moment for her attention. She looked at me, then looked back down and ignored me, so I pulled up to the second window instead. As soon as I did, she opened the first window and gave me a strange look, the vehicles behind me couldn’t back up. I explained the situation at the second window and asked if I could just pay there instead, and they said that was fine. After that, the same employee that said it was fine came back along with the manager, who told me “okay, have a nice day” with an obvious attitude. The bigger issue was that I still never received my full order. I was then questioned about drinks I never even ordered, and they handed me only half of my food. When I politely explained that it wasn’t my full order, ( the manager) seemed irritated with me for pointing it out. Eventually they corrected the order, but the attitude continued the entire time. I also overheard the employee complaining to coworkers about having people waiting on orders and telling someone to “quit playing.” Maybe it was just a stressful day, but that kind of treatment toward customers still isn’t acceptable.
  • AR
    Abigail Rivera
    May 16, 2026
    1.0
    Order from here, went to the window and the lady was playing on her phone not paying attention so I went to the next window and she called out the window saying come back. Then I had issues with paying because everyone was either on their phone or just not understanding. I’m not sure if it was a manger or just a regular worker but she was coming at me with a lot of attitude which mind you I’m just trying to get my food and go. Then they kept asking about drinks, I never order any drinks. Please go in this store and train people to do a better job because this is ridiculous!
  • DM
    diana matias
    May 16, 2026
    1.0
    Everyone on there phones… no communication at all. Managers with attitude.. yall need to work on this asap
  • AB
    adam baker
    Apr 27, 2026
    2.0
    went for a hot fudge sunday and of course the ice cream machine was broken.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1705 S Highland, Jackson, TN?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, the drive-thru is available from 5:00 AM to 11:00 PM Monday to Thursday and Sunday, and until midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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