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McDonald's

3.3
(1,587 reviews)

Business Details

16 Stone Brook, Jackson, TN
38302, United States
(731) 661-9203
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16 Stone Brook, Jackson, TN
38302, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 16 Stone Brook in Jackson, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
1,587 reviews
5 stars
488
4 stars
324
3 stars
288
2 stars
138
1 star
349
  • JM
    Joel McCabe
    6 days ago
    1.0
    Lobby is closed, and most drive through staff are rude, indifferent and complaining about you while on the PA. Terrible customer service! Try another location.
  • EL
    Eric Lawrence
    Jul 10, 2026
    2.0
    I went through the drive through and they forgot my breakfast sandwich.
  • WS
    Will Scott
    Jul 3, 2026
    1.0
    Why does McDonald's on stonebrook mess up every single order? Jesus I've sent it back once already confirmed my order with 3 people how do you still mess it up I truly hate going here...
  • GR
    Graysen Rasnic
    Jun 17, 2026
    2.0
    I come here often, service is never hit-or-miss as it is always a miss. The employee's are never doing anything in their power to make the customers experience positive, however, the food that they serve is what keeps me coming back. Paired with the app and constant deals and free food this is well worth the terrible service. **Update: I came here and ordered to a drive in parking spot for them to bring the food to the car, and though I ordered a simple chicken sandwich and the app notified me it was done within minutes of arriving, it took the employees 33 min to run the food out to me. This was not a busy time as the drive through was slow and the parking lot was mainly empty. I did notice that the employees park in the drive in parking so people are detered from having them run their food out to their cars, and I took the only one not taken by employees. This is just pure laziness, get off your phones and do your jobs.**
  • OD
    Olivia Dickinson
    Jun 10, 2026
    1.0
    Haven’t had good food from here in weeks. Everything i bite into it’s undercooked and DISGUSTING.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 16 Stone Brook, Jackson, TN?

McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Friday and Saturday.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, this McDonald's has a drive-thru open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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