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McDonald's

3.3
(1,590 reviews)

Business Details

16 Stone Brook, Jackson, TN
38302, United States
(731) 661-9203
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16 Stone Brook, Jackson, TN
38302, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 16 Stone Brook in Jackson, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
1,590 reviews
5 stars
488
4 stars
325
3 stars
289
2 stars
138
1 star
350
  • VL
    Vy Ly
    Sep 18, 2026
    1.0
    We came in with my child, and while we were deciding what to order, my child was happily singing. My child was not causing trouble, being disrespectful, or bothering anyone. The employees, however, seemed more interested in standing around and chatting with each other than attending to customers. What happened next was completely unacceptable. One of the employees turned toward my child and yelled at them and called my child a “b****” There is absolutely no excuse for an adult employee to yell at a child and use that kind of language toward them. I was shocked and extremely upset. My child should be able to walk into a restaurant and feel safe and welcome, not be verbally attacked by an employee.
  • DA
    Da'nya Ayers
    Aug 24, 2026
    1.0
    The workers are lazy and rude Never want to make frappes after a certain time . Food is never fresh !
  • JM
    Joel McCabe
    Aug 15, 2026
    1.0
    Lobby is closed, and most drive through staff are rude, indifferent and complaining about you while on the PA. Terrible customer service! Try another location.
  • EL
    Eric Lawrence
    Jul 10, 2026
    2.0
    I went through the drive through and they forgot my breakfast sandwich.
  • WS
    Will Scott
    Jul 3, 2026
    1.0
    Why does McDonald's on stonebrook mess up every single order? Jesus I've sent it back once already confirmed my order with 3 people how do you still mess it up I truly hate going here...

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 16 Stone Brook, Jackson, TN?

McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Friday and Saturday.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, this McDonald's has a drive-thru open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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