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McDonald's

3.6
(2,844 reviews)

Business Details

1705 S Roane St, Harriman, TN
37748, United States
(865) 346-9970
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1705 S Roane St, Harriman, TN
37748, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1705 S Roane St in Harriman, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
2,844 reviews
5 stars
1,026
4 stars
702
3 stars
522
2 stars
225
1 star
369
  • MB
    Mary K Buchanan
    5 days ago
    1.0
    LONG READ, BUT WORTH IT. Management wants to argue over what kind of drink I was given. Trying to say they can look at it and tell what kind of drink it is. It was not a carmel frappe with a shot of espresso. It was a mocha frappe with no expresso. They knew they gave out the wrong drink because the minute I came to the window and told them I had the wrong drink. They said that they put it in a larger cup instead of the smaller one. Apparently they knew I got a small and that they had given out the wrong drink. She wanted to add espresso to it, which didn't make any difference. It's still a mocha, not a caramel. When I go to hand her the drink back she says she can't take it. So you can take it and add expresso to it, but you can't take it and throw it away. Then has the nerve, as I calmly drive off to tell me to have the kind of day I deserve. Lady, you have no idea what I may or may not be going through. I didn't raise my voice to you. I didn't cuss at you. I drove off. This place needs to check it's management's attitude. Instead of hiring a person who will get upset with people who have stated they've got the wrong order. It would have been totally different had I been loud and verbally abusive. I've worked for forty years in customer service, so I understand you do get customers that will show their a**. In this situation it was not the case. A good manager would not argue. They would simply apologize and make the correct drink for the customer. It doesn 't matter if you made the wrong drink. It doesn't matter if you hand it out to the wrong customer. The wrong drink the point is. The customer says they have the wrong drink. You make it right for the customer and move on. You don't argue with the customer over what drink they have. I have had to remake drinks for customers who say they got the wrong drink. It didn't matter if it was true or not. The customer had a problem with the drink. You rectified the situation and make the customer happy. It's not coming out of your pocket personally. So you suck up your ego and take care of the customer. It's not like the whole order was wrong. It was just a drink. "HIGHLY RECOMMEND AVOIDING THIS LOCATION"
  • BW
    Bailey White
    Oct 29, 2026
    3.0
    I placed an order for the cranberries zero sugar Red Bull energy drink at 4:30 a.m. I got to the location at 4:48 a.m. there were no cars there no orders on screen and my order wasn't ready. The manager at the window gave me nothing but attitude her name was Peggy I believe, I tried to tell her to have a good day and she just shut the window in my face. The food was good and good too also the cranberry energy drink was amazing. So I'm giving it 3/5 stars for the experience.
  • TF
    Todd Fox
    Oct 28, 2026
    2.0
    I am not trying to complain but experience was the worts McDonald’s experience that I have had. The nugget and chicken sandwich were both way over fried. The fries were good. The ketchup dispenser was out. Not very friendly environment.
  • AS
    aly s
    Oct 21, 2026
    1.0
    Tonight we placed a mobile order at 12am. Large 10 ct nugget meal, a mcchicken, large fry, large coke, and cone. First couldn’t find our order. Then handed us just the 10ct meal to where I had to remind her we had a mcchicken…. Took 5 tries before we got our order, but had to pull ahead for fresh fries. Ok no worries, except finally when we got them, they were still raw. Absolutely disappointed, the girl at the second counter acted like she couldn’t comprehend or read receipts. Took 30 minutes for mediocre food. Next time I’ll stick to Taco Bell.
  • 11
    1503granrey
    Oct 19, 2026
    2.0
    Unfriendly service, poor communication and bad food for a franchise. The person at the counter seemed to be more interested in talking to his friends at the restaurant rather than paying attention to customers. Even after ordering and paying we were never given a number and had to guess which was our order. The food, how can you mess up a franchise restaurant’s meal? The cook figured out how. Skip this Mcdonalds.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Harriman, TN?

McDonald's in Harriman, TN is open 24 hours a day, seven days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.

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