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McDonald's

3.5
(865 reviews)

Business Details

2030 Germantown Rd, Germantown, TN
38138, United States
(901) 755-5175
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2030 Germantown Rd, Germantown, TN
38138, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2030 Germantown Rd in Germantown, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
865 reviews
5 stars
349
4 stars
151
3 stars
141
2 stars
58
1 star
166
  • SB
    Shakey Baker
    2 days ago
    4.0
    Day shift is always on point. Evening/Night shift is whole other ball game. Food is what it is, but to me it's all about the customer service. The younger people at the drive thru not so friendly always have their back to you when someone's pulling up. Need to tighten up the service skills.
  • LL
    Luke
    Oct 20, 2026
    1.0
    For a ridiculously simple takeout order of 4 nuggets and a Double Quarter Pounder with extra onions and Mac sauce, this team managed to demonstrate an impressive level of incompetence. I waited over 10 minutes just to receive the wrong damn burger. They even took my receipt to verify the order and STILL managed to screw it up. Apparently, having the order written out in front of them wasn’t enough. I’m genuinely surprised they managed to get the 4 nuggets right. Though I suppose counting to four is a considerably lower bar.
  • LH
    Lindsey Hill
    Sep 23, 2026
    1.0
    I ordered a large and they gave me a small. When I told the rude lady at the window, she huffed in my face and then gave me a cup full of ice with two drops of soda. They are spiteful. I work with 12 ONE year olds. Your rudeness took away my caffeine for the afternoon. This McDonalds sucks.
  • CW
    Chastity Wigge
    Sep 16, 2026
    5.0
    The FASTEST location I have ever been at. The customer service was great!
  • FG
    Fernanda Galvao
    Sep 3, 2026
    1.0
    I would like to make a complaint about the McDonald’s location in Germantown, especially regarding my order of 80 Chicken McNuggets. This is the second time I have ordered regular Chicken McNuggets (NOT spicy), and once again, I received spicy nuggets. I already complained about this issue before, but unfortunately, nothing seems to have changed. What made the situation even worse was the customer service. The employees were disrespectful and even seemed to make fun of me when I tried to explain the problem. I found the entire experience extremely frustrating and disappointing. I understand that mistakes can happen, but this has now happened twice, even after I previously complained. I would appreciate it if management could look into this issue and address both the order mistake and the way customers are being treated. I simply want to receive what I ordered and be treated with respect.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's Germantown location?

McDonald's Germantown is open daily from 5:00 AM to 11:00 PM.

Does McDonald's Germantown offer delivery services?

Yes, delivery is available daily from 5:00 AM to midnight, including same-day and no-contact delivery options.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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