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Chick-fil-A

4.5
(3,472 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Germantown Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the Honey Pepper Pimento Sandwich or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
1230 S Germantown Rd, Germantown, TN
38138, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
9/7/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Menu

1 menu · 75 items

Explore offerings from Chick-fil-A on 1230 S Germantown Rd in Germantown, with popular breakfast, meals, entrées, and sides available at this location.

Chick-fil-A Menu

75 items

Reviews

4.5
3,472 reviews
5 stars
2,529
4 stars
506
3 stars
168
2 stars
97
1 star
172
  • KR
    Karla Southern Rose
    Jul 1, 2026
    5.0
    As is with all locations, staff was superb, food was fresh and order was correct, service was fast and convenient
  • HA
    Hiba Abdallah
    Jun 24, 2026
    1.0
    Very disappointing experience. I placed a mobile order and was asked to pull over and wait on the side. I ended up waiting about 15–20 minutes for my food. When I finally got home, I discovered that my sandwich was completely missing, and only the kids’ meals were in the bag. What made the experience even worse was the customer service. The employees were rude and did not seem to care about the inconvenience. This is actually my third time visiting this location, and every time I have had a negative experience, especially with the customer service. No one says “thank you,” no one apologizes when mistakes happen, and the overall attitude is disappointing. I’m honestly shocked because Chick-fil-A is usually known for great customer service, but that has not been my experience at this location. I hope management addresses these issues and improves both accuracy and customer service.
  • LJ
    Laura Jordan
    Jun 19, 2026
    1.0
    No eye contact. Did a mobile pickup order and it took longer than the app said. They also left out an item. They said ‘no problem’ instead of ‘my pleasure.’ Chic Fil A has a higher standard and this staff was not up to it.
  • DE
    Denny England
    Jun 18, 2026
    5.0
    Just moved to Germantown from Franklin TN. This is one of the better Chick-fil-A operations I have visited. And they are all great! Clean, friendly, great food and service. Gloria was exceptionally joyful. She is a credit to the entire CFA family. Not sure what you pay her but it’s not enough.
  • DN
    Doris Neal
    Jun 17, 2026
    1.0
    Awful this is the only Chick-fil-A I was ever treated this way my simple order of a salad was forgotten won't go back to that one manager made no apologies

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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