Shoney's - Gatlinburg

Reviews

• JC

  J.A. Cassell

  5 days ago
  3.0
  Overcooked biscuits. Cold hash browns. Half cooked bacon. $16 + $4 drink. Overpriced. Nice server and cook.
• JH

  Jackie Holt

  Sep 24, 2026
  1.0
  My family of 7 ate there and the food and service was great. The problem was after walking out of the restaurant, our family sat outside for a little bit and my disabled husband needed to use the bathroom and was told only paying customers could use the facilities, I said we just spent $180 here and she said it didn't matter.
• CG

  Connie Glasner

  Sep 21, 2026
  1.0
  We came in today 9/21/26. Around 1:15pm The host let us know it was half breakfast half lunch we thought ok. Didn't say y'all welcome to go look. The food was old dried out. Bar not stocked. Didn't say we dont have a salad bar. Few more people came in the host told them the same thing as she did us except y'all and welcome to go look. All I can say this Shoneys got a 1 star for poor food it wasn't even luke warm
• EP

  eugene podorsky

  Aug 23, 2026
  1.0
  can you let the door with the sign that said fresh hot food all day and then you look to the right and it shows you the All-American Burger a chocolate mudslide cake and I send Jim sandwich and a point you up to the buffet and it's breakfast 12:30 in the afternoon breakfast buffet low lunch no hamburgers call potatoes cold eggs cold pork chops over spice chicken breast and you had to flag down any way she could to get a second drink I didn't even see my server after she dropped my drinks off got another server to get my drinks my server guide to tips for the other server doing all the work $44.95 for crap save your money it truly sucks.
• TM

  Tammy Moore

  Aug 16, 2026
  1.0
  Look here went for breakfast buffet only 4 people. Wasn't extremely crowded the server was VERY NICE AND ATTENTIVE. The buffet wasn't stocked at all stood there over 10min waiting for food a short lady kept coming out looking at it she refilled eggs which didn't need any and biscuits. Bacon , sausage and potatoes remain empty. Finally brought 12 sausage and bacon for 8 peoplein line. REALLY then walked away brought a young man out telling him he needs to be on top of things and know what's missing. I spoke up and said "hell I can tell you what's missing. She got upset and said I can see it. I gave her back my plate and then she's like I only have 3 people Excuses.. 3 other people began to also complain that's when OLGA CAME DOWN THE RAMP HOLLERING WHATS THE PROBLEM . Its you Olga you should not be in customer service. All other employees where outstanding but this Olga lady totally sucked. I did not eat there. And recommended if Olga working you don't either. If Upper management would like to chat I am up for that. She needs anger management.

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