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McDonald's

3.5
(3,030 reviews)

Business Details

1353 Parkway East, Gatlinburg, TN
37738, United States
(865) 436-4006
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1353 Parkway East, Gatlinburg, TN
37738, United States

Hours

Monday5:30 AM - 12:00 AM
Tuesday5:30 AM - 12:00 AM
Wednesday5:30 AM - 12:00 AM
Thursday5:30 AM - 12:00 AM
Friday5:30 AM - 12:00 AM
Saturday5:30 AM - 12:00 AM
Sunday5:30 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1353 Parkway East in Gatlinburg, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
3,030 reviews
5 stars
1,083
4 stars
619
3 stars
547
2 stars
253
1 star
528
  • KA
    Kaitlin Anderson
    Oct 31, 2026
    1.0
    I thought this was supposed to be FAST food? Almost 30 minutes and we still haven’t been given our TWO frozen cokes 😅
  • CM
    CATHY MILLER
    Oct 26, 2026
    1.0
    Employee very rude. Couldn't understand what she was saying.Mumbled and kept messing with eye. We asked for diet Pepsi. She said we don't have that. Never bothered to ask us what else we might like to drink! Shorter us our change. Finally brought the manager to us. She didn't even tell the manager the proper change she owed us. Pretty bad service. Luckily we don't have to go back was in vacation!
  • MJ
    Mylie Jordan
    Oct 18, 2026
    2.0
    The 3 woman working are doing the best they can because it is literally only 3 working. I understand it is not their fault they are understaffed, but waiting over 30 minutes for our food and then still leaving things out is a little ridiculous. Corporate needs to do better! These poor women are dealing with angry people and a nonstop line of people to try to get a quick breakfast.
  • CW
    Cat Walker
    Oct 18, 2026
    1.0
    Worst McDonalds experience EVER!! Food was cold and disgusting..... restaurant was nasty (a porta potty would have been cleaner than the bathrooms) . Staff was ignorant and unhelpful.... and the manager was very "don't give a shit" McDonalds should be ashamed to have their name on this building. DO BETTER GATLINBURG!!!
  • AW
    Andrew Willis
    Oct 5, 2026
    1.0
    Even as far as fast food goes this place is absolutely the lowest of the low. I’ve had it employees here ask me for money when giving my change back and last time I was here the lot sweeper wouldn’t stop getting right up against my jeep, and they forgot part of my order and when I went back to rectify it they were rude and again even by McDonald’s already poor standards, unprofessional. And I had to wait until I revved my engine for one of them to come back and she just limply hands me the burger and I said “so no rectification? No apologies at all?” She said “no you didn’t show me a receipt” not only did she not ask for the receipt after making me wait and the girl at the first window slamming it shut it was literally in my hand the entire time. Hopefully in some near future this place will close its doors permanently, although it is somewhat peaceful knowing these kinds of people work here and I’m not subjected to them in normal life. Absolutely deplorable.

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