Location.com logo
A top-down photograph of a group of friends having a meal at a Five Guys restaurant.
Brand Certified

Five Guys

4.2
(1,967 reviews)

Business Details

815-1 Parkway, Gatlinburg, TN
37738, United States
(865) 430-5700
https://restaurants.fiveguys.com/815-1-parkway

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 815-1 Parkway in Gatlinburg is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Five Guys
815-1 Parkway, Gatlinburg, TN
37738, United States

Hours

Monday10:30 AM - 11:00 PM
Tuesday10:30 AM - 11:00 PM
Wednesday10:30 AM - 11:00 PM
Thursday10:30 AM - 11:00 PM
Friday10:30 AM - 11:00 PM
Saturday10:30 AM - 11:00 PM
Sunday10:30 AM - 11:00 PM

Menu

1 menu · 19 items

Explore offerings from Five Guys on 815-1 Parkway in Gatlinburg, with popular main menu available at this location.

US Menu

19 items

Products & Services

1 list · 8 items

Services

8 items

Dine-In

Enjoy hand-cut fries and fresh, never frozen burgers made to order in our restaurant.

Takeout / Carryout

Order your Five Guys favorites at the counter and take them to go – hot, fresh and ready when you are.

Curbside Pickup

Skip the wait! Select locations bring your order directly to your car (check availability at your local Five Guys).

Delivery

Get Five Guys delivered fast through DoorDash, Uber Eats, Grubhub and other partner services at most locations.

Online Ordering

Order directly from our website or Five Guys app for limited-time offers, the best prices and to save your favorites!

Catering

Make everyone happy with Five Guys catering – fresh burgers, hand-cut fries and all the fixings (availability varies by location).

Gift Cards

Give the gift of Five Guys! Physical or digital gift cards available.

Mobile App Ordering

Download the Five Guys app for easy ordering, exclusive offers and your favorites exactly how you like them.

Reviews

4.2
1,967 reviews
5 stars
1,151
4 stars
442
3 stars
182
2 stars
84
1 star
108
  • MF
    Maria Regina Castellanos Falcón
    Aug 24, 2026
    5.0
    excellent service, really nice people!!!
  • KM
    Kristen Mccumbee
    Aug 17, 2026
    5.0
    Absolutely amazing experience!! We are not from around here and do not have a five guys near my hometown so we did not know how to order from here….. Mr.Charlie & his staff were EXTREMELY nice & helpful!! Mr.Charlie took the time to explain how the food is done/ how it comes….The place was PRISTINE CLEAN the whole staff was cleaning the whole 45 mins we sat down and ate … I didn’t see not one employee on their phone / leaning on counters / standing around! I HIGHLY recommend this place!! I would give 10 stars if I could!!! Give all these employees A RAISE!!
  • JE
    James Edinger
    Aug 11, 2026
    1.0
    The food was not good, tasted like grease. Two Burgers, two drinks and one lg fry was 43 dollars. They will not get me twice..
  • MH
    Michelle “Queen” Hart
    Aug 3, 2026
    1.0
    My husband and I stopped by this location to grab two hot dogs. Unfortunately, our experience was very disappointing. The Diet Coke dispenser had no syrup, so the soda came out completely clear. I brought it to the attention of an employee, but all they said was, "Okay." No one made any effort to fix the machine or offer an alternative, so I ended up getting unsweetened tea instead. I then went to wash my hands in the restroom and found there was no soap, no paper towels, and no hand sanitizer. This is not only unsanitary for customers but also raises serious concerns about food safety. How are employees washing their hands after using the restroom before preparing food? I reported the lack of soap to another employee, who seemed frustrated and responded, "I just filled it up!" Shortly afterward, another customer came into the restroom and made the same comment about there being no soap. That customer also discovered that the Diet Coke machine still wasn't working. There were several employees working, yet no one seemed concerned about resolving these issues or ensuring customers had a positive experience. Basic cleanliness and customer service should be a priority. I left very disappointed and will not be returning to this Five Guys location.
  • LT
    Liam Thomas
    Aug 2, 2026
    5.0
    Amazing service very nice chose this five guys if you live near here!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: