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Cloud 9 Cafe & Bakery at Anakeesta

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About

Bakery
Take your taste buds to new heights at Cloud 9 Café & Bakery—Anakeesta’s sweetest escape! From gooey, Grandma-style cinnamon rolls and melt-in-your-mouth cookies to decadent cakes made with the finest ingredients, every bite feels like a little slice of heaven. Pair your treat with locally roasted Viennese coffee, a velvety iced latte, or a refreshing fresh juice, and savor the view from the top of Anakeesta mountain. Whether you’re fueling up for adventure or sharing a sweet moment with loved ones, Cloud 9 is the perfect stop to indulge.

Location

Cloud 9 Cafe & Bakery at Anakeesta
576 Parkway, Gatlinburg, TN
37738, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 9:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.