Butter Pecan
Rich Buttery Ice Cream with Roasted Pecans
Brand Certified
Ben & Jerry’s
4.5(931 reviews)
Certified by Ben & Jerry’s • Jul 05, 2026
Business Details
638 Parkway, Gatlinburg, TN
37738, United States
Certified by Ben & Jerry’s • Jul 05, 2026
(865) 436-6272
Certified by Ben & Jerry’s • Jul 05, 2026
https://www.benjerry.com/gatlinburg
Certified by Ben & Jerry’s • Jul 05, 2026
About
Certified by Ben & Jerry’s • Jul 05, 2026
Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Gatlinburg ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Ben & Jerry’s • Jul 05, 2026
Hours
Certified by Ben & Jerry’s • Jul 05, 2026
Monday11:00 AM - 11:30 PM
Tuesday11:00 AM - 11:30 PM
Wednesday11:00 AM - 11:30 PM
Thursday11:00 AM - 11:30 PM
Friday11:00 AM - 11:30 PM
Saturday11:00 AM - 11:30 PM
Sunday11:00 AM - 11:30 PM
Menu
1 menu · 37 items
Explore offerings from Ben & Jerry’s on 638 Parkway in Gatlinburg, with popular original flavor, sorbet, sundaes, and shakes available at this location.
Reviews
4.5
931 reviews
5 stars
681
4 stars
122
3 stars
50
2 stars
23
1 star
55
- MHMichelle Henfling2 days ago2.0Outrageously overpriced - $30 for two small cones! They said there was a 2 scoop minimum, and I only wanted 1. Stay away! There are cheaper places!
- KSkenzie smith4 days ago5.0fantastic ice cream as always. i had pointed to the waffle cone that had a normal sized sugar cone in it and when the lady asked which one i said “the mini one” she gave me a waffle cone. we told this to the front desk lady and she let us pay the price of a small one, which was great and just a simple act that makes a store 10x better. everyone enjoyed their ice cream thoroughly
- JSJack Stepro5 days ago1.0Sorry wanted to like it. Mine advertised as banana, fudge in vanilla actually tasted terrible, like dried banana pieces. Two little fudge bites. All melted before we left the store. Got all over us. Just had to throw it away. Had to go buy water just to clean us up. Only 80's today. Picture on wall looked good.
- AAAmya AiudiJul 2, 20265.0this ben & jerry is amazing!! very fast, ice cream was amazing and my daughter dropped her ice cream the very kind team offered to replace it !!! will keep coming back
- SBSara BJun 22, 20265.0Amazing experience. I have a child with a nut allergy and they were more than accommodating and extra careful to avoid cross contamination. It's hard enough to navigate the world as a child with severe allergies so this kind treatment meant the world to us.
Frequently Asked Questions About Ben & Jerry’s
What types of ice cream specialties can I find at Ben & Jerry's in Gatlinburg?
Ben & Jerry's Gatlinburg offers euphoric flavors including chunks & swirls, non-dairy options, waffle cones, sundaes, shakes, smoothies, pints, hand-packed pints, and ice cream cakes.
What are the operating hours for Ben & Jerry's in Gatlinburg?
The shop is open Monday to Thursday and Sunday from 11:00 AM to 10:30 PM, and on Friday and Saturday from 11:00 AM to 11:30 PM.
What payment options are accepted at Ben & Jerry's Gatlinburg?
The shop accepts American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does Ben & Jerry's Gatlinburg offer pickup services?
Yes, they offer both in-store pickup and curbside pickup to accommodate your convenience.
Can I order ice cream catering services from Ben & Jerry's Gatlinburg?
Yes, Ben & Jerry's Gatlinburg offers ice cream catering including ice cream cakes and event catering options.
Where is Ben & Jerry's located in Gatlinburg?
Ben & Jerry's is located at 638 Parkway, Gatlinburg, TN 37738, USA.
What nearby shopping options are available around Ben & Jerry's Gatlinburg?
Nearby shopping includes Fashion Paradise (clothing and jewelry store), Silver Tree Inc. (jewelry and fashion accessories), Old Town Gem Mine (arts and gifts shop), and Life According To Jake (flowers, clothing, and shopping).
Are there other ice cream or dessert shops near Ben & Jerry's in Gatlinburg?
Yes, Maddi Mae's Cafe and Creamery and Kilwin's are nearby ice cream shops offering additional sweet treats.
What nearby dining and entertainment options can I visit before or after enjoying ice cream at Ben & Jerry's?
Nearby options include Jason Aldean's Kitchen and Rooftop Bar for American food and drinks, Boudicca's Celtic Pub for casual dining, and Gatlin's Escape Room Games for entertainment.
How can I stay updated with Ben & Jerry's Gatlinburg latest news and menu?
You can visit their official website, www.benjerry.com/gatlinburg, check their Facebook page, and follow their Pinterest, TikTok, and YouTube channels for updates.
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