Butter Pecan
Rich Buttery Ice Cream with Roasted Pecans
Brand Certified
Ben & Jerry’s
4.5(1,044 reviews)
Certified by Ben & Jerry’s • Oct 11, 2026
Business Details
638 Parkway, Gatlinburg, TN
37738, United States
Certified by Ben & Jerry’s • Oct 11, 2026
(865) 436-6272
Certified by Ben & Jerry’s • Oct 11, 2026
https://www.benjerry.com/gatlinburg
Certified by Ben & Jerry’s • Oct 11, 2026
About
Certified by Ben & Jerry’s • Oct 11, 2026
Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Gatlinburg ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Ben & Jerry’s • Oct 11, 2026
Hours
Certified by Ben & Jerry’s • Oct 11, 2026
Monday11:00 AM - 10:30 PM
Tuesday11:00 AM - 10:30 PM
Wednesday11:00 AM - 10:30 PM
Thursday11:00 AM - 10:30 PM
Friday11:00 AM - 11:30 PM
Saturday11:00 AM - 11:30 PM
Sunday11:00 AM - 11:00 PM
Menu
1 menu · 37 items
Explore offerings from Ben & Jerry’s on 638 Parkway in Gatlinburg, with popular original flavor, sorbet, sundaes, and shakes available at this location.
Reviews
4.5
1,044 reviews
5 stars
789
4 stars
123
3 stars
51
2 stars
25
1 star
56
- CMChloe M1 day ago5.0Christian had great customer service and very polite the moment we walked in. Had a greasy experience!!
- GMGary Marek3 days ago2.0Although the icecream was good, I must admit to sticker shock after we had ordered. For both my wife and I to get a scoop of ice cream in a waffle bowl, the total ended up being $26.00. I realize it's a tourists town, but had I known the pricing before ordering we never would have stopped in. For that kind of money we'd have gone to the Crazy Mason instead.
- LSLandon Smotherman5 days ago5.0Christian was awesome coming back because of him
- ASAriel SmithOct 3, 20265.0Noah and Noah, I don't know-a better duo than these two scoops working at the shop. 10/10, would go back to Ben and Jerry's in Gatlinburg again.
- ASAshley StrotherSep 25, 20265.0Great staff and wonderful people! Was patient and check me out at the last minute, which I was greatly appreciated it!
Frequently Asked Questions About Ben & Jerry’s
What types of ice cream specialties can I find at Ben & Jerry's in Gatlinburg?
Ben & Jerry's Gatlinburg offers euphoric flavors including chunks & swirls, non-dairy options, waffle cones, sundaes, shakes, smoothies, pints, hand-packed pints, and ice cream cakes.
What are the operating hours for Ben & Jerry's in Gatlinburg?
The shop is open Monday to Thursday and Sunday from 11:00 AM to 10:30 PM, and on Friday and Saturday from 11:00 AM to 11:30 PM.
What payment options are accepted at Ben & Jerry's Gatlinburg?
The shop accepts American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does Ben & Jerry's Gatlinburg offer pickup services?
Yes, they offer both in-store pickup and curbside pickup to accommodate your convenience.
Can I order ice cream catering services from Ben & Jerry's Gatlinburg?
Yes, Ben & Jerry's Gatlinburg offers ice cream catering including ice cream cakes and event catering options.
Where is Ben & Jerry's located in Gatlinburg?
Ben & Jerry's is located at 638 Parkway, Gatlinburg, TN 37738, USA.
What nearby shopping options are available around Ben & Jerry's Gatlinburg?
Nearby shopping includes Fashion Paradise (clothing and jewelry store), Silver Tree Inc. (jewelry and fashion accessories), Old Town Gem Mine (arts and gifts shop), and Life According To Jake (flowers, clothing, and shopping).
Are there other ice cream or dessert shops near Ben & Jerry's in Gatlinburg?
Yes, Maddi Mae's Cafe and Creamery and Kilwin's are nearby ice cream shops offering additional sweet treats.
What nearby dining and entertainment options can I visit before or after enjoying ice cream at Ben & Jerry's?
Nearby options include Jason Aldean's Kitchen and Rooftop Bar for American food and drinks, Boudicca's Celtic Pub for casual dining, and Gatlin's Escape Room Games for entertainment.
How can I stay updated with Ben & Jerry's Gatlinburg latest news and menu?
You can visit their official website, www.benjerry.com/gatlinburg, check their Facebook page, and follow their Pinterest, TikTok, and YouTube channels for updates.
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