Butter Pecan
Rich Buttery Ice Cream with Roasted Pecans
Brand Certified
Ben & Jerry’s
4.5(984 reviews)
Certified by Ben & Jerry’s • Aug 30, 2026
Business Details
638 Parkway, Gatlinburg, TN
37738, United States
Certified by Ben & Jerry’s • Aug 30, 2026
(865) 436-6272
Certified by Ben & Jerry’s • Aug 30, 2026
https://www.benjerry.com/gatlinburg
Certified by Ben & Jerry’s • Aug 30, 2026
About
Certified by Ben & Jerry’s • Aug 30, 2026
Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Gatlinburg ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Ben & Jerry’s • Aug 30, 2026
Hours
Certified by Ben & Jerry’s • Aug 30, 2026
Monday11:00 AM - 11:30 PM
Tuesday11:00 AM - 11:30 PM
Wednesday11:00 AM - 11:30 PM
Thursday11:00 AM - 11:30 PM
Friday11:00 AM - 11:30 PM
Saturday11:00 AM - 11:30 PM
Sunday11:00 AM - 11:30 PM
Menu
2 menus · 47 items
Explore offerings from Ben & Jerry’s on 638 Parkway in Gatlinburg, with popular original flavor, sorbet, sundaes, and shakes available at this location.
Gatlinburg Ice Cream Shop Menu
37 items
Menu
10 items
Cups & Cones
Small (2 scoops)
Two scoops of your favorite flavor(s) served in a cup. Choose from our variety of cones for an additional charge.
Large (3 scoops)
Three scoops of your favorite flavor(s) served in a cup. Choose from our variety of cones for an additional charge.
Build Your Own
Custom Milkshake (20oz)
Pick two of your favorite flavors and we'll blend them into a shake, with or without whipped cream!
Custom Ice Cream Sundae (2 scoops)
Made with two scoops of your favorite flavor(s) & three toppings of your choice!
Custom Cookie Sundae (2 scoops)
Made with two scoops of your favorite flavor(s), two freshly baked chocolate chip cookies & three toppings of your choice!
Custom Brownie Sundae (2 scoops)
Made with two scoops of your favorite flavor(s), a freshly baked brownie, & three toppings of your choice!
Fresh Packed
Fresh Packed Pint (16oz)
Choose up to 2 flavors to be fresh packed into a container.
Prepacked
Choose from our assortment of prepacked items!
Prepacked
Choose from our assortment of prepacked flavors!
Snackable Cookie Dough Chunks & Mixes
Pick from our selection of frozen cookie dough chunks & mixes and share with a friend! Multiple servings per bag!
Extras
Want a little something extra?! Choose from our assortment of cones, toppings, and more!
Extras
Select from our list of extras to add to your order.
Reviews
4.5
984 reviews
5 stars
732
4 stars
123
3 stars
50
2 stars
24
1 star
55
- CECaitlin Estes3 days ago5.0I don't have a Ben and Jerry's shop back home, so I love visiting them wherever I go! Staff was friendly! And the ice cream is better than store bought!
- AJAnna J4 days ago5.0I stopped by and tried the strawberry matcha shake and it was very good! I'm glad that I dropped in. Zane and Mary were great too. I was hesitant to get the matcha shake because I am quite picky with my matcha, but they helped my indecisive self make a decision. Thank you guys!
- TATerrance AndersonAug 20, 20265.0Love Ben and Jerry's, I get it from the store nearly everytime I go shopping. But getting it straight from the Ben and Jerry's Ice Cream Shop is even better. Had the nicest workers too. Chris was new so he wasn't too familiar with the menu, but did amazing with the whipped cream and toppings. Would definitely recommend and will definitely be back.
- JBJessica BeatkaAug 20, 20265.0Christan went out of his way to ensure I was able to safely enjoy the ice cream! He took every step possible to make sure nothing would have any nuts in it or that came in contact!
- SBSarah BaxterAug 7, 20265.0I have a dairy allergy and they offer three different flavors that are non-dairy. I believe all three of them are flavors that you cannot get in the grocery store. I tried the non-dairy moccachino chip and it was delightful. They also asked if I would like non-dairy whipped cream to which, of course I responded yes! Then, after ordering, I saw that they can even make dairy free milkshakes! This is too good to be true. I would recommend going to this place if you have a dairy allergy or not. My husband finished my non-dairy ice cream and said it was quite delicious.
Frequently Asked Questions About Ben & Jerry’s
What types of ice cream specialties can I find at Ben & Jerry's in Gatlinburg?
Ben & Jerry's Gatlinburg offers euphoric flavors including chunks & swirls, non-dairy options, waffle cones, sundaes, shakes, smoothies, pints, hand-packed pints, and ice cream cakes.
What are the operating hours for Ben & Jerry's in Gatlinburg?
The shop is open Monday to Thursday and Sunday from 11:00 AM to 10:30 PM, and on Friday and Saturday from 11:00 AM to 11:30 PM.
What payment options are accepted at Ben & Jerry's Gatlinburg?
The shop accepts American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does Ben & Jerry's Gatlinburg offer pickup services?
Yes, they offer both in-store pickup and curbside pickup to accommodate your convenience.
Can I order ice cream catering services from Ben & Jerry's Gatlinburg?
Yes, Ben & Jerry's Gatlinburg offers ice cream catering including ice cream cakes and event catering options.
Where is Ben & Jerry's located in Gatlinburg?
Ben & Jerry's is located at 638 Parkway, Gatlinburg, TN 37738, USA.
What nearby shopping options are available around Ben & Jerry's Gatlinburg?
Nearby shopping includes Fashion Paradise (clothing and jewelry store), Silver Tree Inc. (jewelry and fashion accessories), Old Town Gem Mine (arts and gifts shop), and Life According To Jake (flowers, clothing, and shopping).
Are there other ice cream or dessert shops near Ben & Jerry's in Gatlinburg?
Yes, Maddi Mae's Cafe and Creamery and Kilwin's are nearby ice cream shops offering additional sweet treats.
What nearby dining and entertainment options can I visit before or after enjoying ice cream at Ben & Jerry's?
Nearby options include Jason Aldean's Kitchen and Rooftop Bar for American food and drinks, Boudicca's Celtic Pub for casual dining, and Gatlin's Escape Room Games for entertainment.
How can I stay updated with Ben & Jerry's Gatlinburg latest news and menu?
You can visit their official website, www.benjerry.com/gatlinburg, check their Facebook page, and follow their Pinterest, TikTok, and YouTube channels for updates.
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