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Baskin-Robbins

2.7
(105 reviews)

Business Details

1545 Nashville Pike, Gallatin, TN
37066, United States
(615) 270-1528

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 1545 Nashville Pike, Gallatin, TN — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
1545 Nashville Pike, Gallatin, TN
37066, United States

Hours

Monday5:00 AM - 9:00 PM
Tuesday5:00 AM - 9:00 PM
Wednesday5:00 AM - 9:00 PM
Thursday5:00 AM - 9:00 PM
Friday5:00 AM - 9:00 PM
Saturday5:00 AM - 9:00 PM
Sunday6:00 AM - 9:00 PM

Menu

1 menu · 189 items

Explore offerings from Baskin-Robbins on 1545 Nashville Pike in Gallatin, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

189 items

Reviews

2.7
105 reviews
5 stars
33
4 stars
10
3 stars
4
2 stars
11
1 star
47
  • EG
    elizabeth goodman
    Jul 1, 2026
    1.0
    awful customer service the employees do not know how to make the items they sell unbelievable does anyone train the kids that work here we had to explain to them how to make a chocolate sundae its not rocket science
  • BM
    Barb Miller
    Mar 28, 2026
    1.0
    My daughter went on the app and pre-ordered tje ice cream she wanted. When we got to the drive thru they said they were out of the marshmallow topping she wanted. She had to pay extra for it but they offered no refund or alternative. They then say they also don't have the chocolate chip cheesecake flavor she wanted but they did have plain cheesecake flavor. She said fine because she had already paid and they won't refund. She finally gets her ice cream and we we leave. As she's eating it on our way home it turns out that they didn't give her plain cheesecake flavor but strawberry. Not one item on this order was correct and some not even available. I find it ridiculous that you can't be refunded and that they even let you order stuff they don't have to begin with. The entire visit was a waste of time and money.
  • TI
    The Iconn
    Mar 7, 2026
    1.0
    Walked in at 8:45 and the faces and attitude we received then told us they weren’t selling anything because cash registers and machines were all closed down. Staff was RUDE for even walking in and were already mopping. DO THAT AFTER CLOSING!!!!!!!!
  • JR
    Jennifer Rubinstein
    Jul 2, 2019
    1.0
    The manager didn't even know how to make a cappuccino blast had to follow directions and still didn't make them right
  • LG
    Ligon Goad
    Aug 11, 2018
    1.0
    Although BR is my ice cream of choice, this particular location is more often than not a disappointment. Usually low staffed, creating terrible customer service opportunities. Constantly out of regular menu items such as hot fudge (the machine has now been broken for over two weeks), and it is rarely a clean environment.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins

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Certified July 05, 2026Yext Knowledge Graph
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