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Baskin-Robbins

2.6
(110 reviews)

Business Details

1545 Nashville Pike, Gallatin, TN
37066, United States
(615) 270-1528

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 1545 Nashville Pike, Gallatin, TN — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
1545 Nashville Pike, Gallatin, TN
37066, United States

Hours

Monday5:00 AM - 9:00 PM
Tuesday5:00 AM - 9:00 PM
Wednesday5:00 AM - 9:00 PM
Thursday5:00 AM - 9:00 PM
Friday5:00 AM - 9:00 PM
Saturday5:00 AM - 9:00 PM
Sunday6:00 AM - 9:00 PM

Menu

1 menu · 189 items

Explore offerings from Baskin-Robbins on 1545 Nashville Pike in Gallatin, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

189 items

Reviews

2.6
110 reviews
5 stars
33
4 stars
10
3 stars
4
2 stars
11
1 star
52
  • KN
    King Of Nothing
    Aug 17, 2026
    5.0
    karmin was great will be coming back just because of here if i'm ever in the area
  • AC
    Anna Cook
    Aug 14, 2026
    1.0
    Worst customer service I’ve EVER experienced. Hostile. Hateful. Reading the reviews, it seems it is not just me. I always tip 20% (I’ve worked in customer service my whole life) however did not tip this awful girl because she felt the need to question why I was getting my kids ice cream AND yelled at my child for walking in an area she had mopped (even though there was no wet floor sign or anything out). She had one chance to talk like that, next time I won’t be as nice especially since it’s not just my experience. She’s clearly a problem to many, unfortunately. Go work at a factory if you don’t want to deal with the public.
  • LM
    Lacey Morris
    Aug 14, 2026
    1.0
    Took my kids to the movies tonight since its the weekend and we wanted ice cream afterwards. We walked into Baskin Robbins at 8:27 PM and the young girl working YELLED at my 4 year old son to get off of her floor because she just mopped. I let her know that we just wanted to order ice cream and would go outside to eat it. She continued to yell at my two young kids for being on her mopped floor and wanted to know why I was giving my kids ice cream so late. This was the most unprofessional experience I have ever encountered in my life and my kids never want to come back here again. If you do not close until 9 PM, you should provide service until 9 PM and it should not concern employees why customers are out doing things with their children. This employee is a pitiful representation for the company and should be absolutely ashamed of themselves.
  • MT
    Markas Thomas
    Aug 7, 2026
    1.0
    Ice cream was good except for the freezer burn. The employees are wearing rubber gloves while texting and rolling waffle cone’s. It’s totally unsanitary and against food handling standards. Management should check surveillance cameras and confirm this. Bad attitudes to top it off. Baskin Robbin’s ice cream is great otherwise!
  • LS
    Liridona Sulejmani
    Jul 26, 2026
    1.0
    I just visited the Dunkin’ and Baskin\-Robbins in Gallatin, and unfortunately, the service was awful\. The employees were rude and acted like they didn’t want to be there\. It was a very disappointing experience\. We usually go to the Baskin\-Robbins in Hendersonville, where the service is always friendly, but since we were visiting family in Gallatin, we decided to stop here instead\. I definitely wish we hadn’t\. Customer service makes all the difference, and this location really missed the mark\.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins

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