This profile is uncertified and using publicly sourced data
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Business Details
About
Ice Cream Shop
Welcome to the Creamery at Fork of the South – now in Building 8 at The Factory at Franklin!
We’re more than just a milkshake bar – we’re your one-stop spot for sweet treats and savory eats. From our famous homemade, handspun milkshakes and creamy ice cream scoops to craveable dirty sodas, bubbly refreshers, and vintage candies, we bring the fun in every sip and bite.
✨ Made fresh. Made local. Made to make you smile.
📍 Located inside Building 8 at The Factory at Franklin
🎉 A must-stop for visitors, locals, and lovers of all thin
Location
The Creamery Fork of the South
behind main building 230 located inside fork of the south under the smokestack, Franklin, TN
37064, United States
Hours
Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday11:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.