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Business Details
About
Ramen RestaurantAsian RestaurantBubble Tea StoreFamily Style RestaurantJapanese RestaurantHome Meal Delivery ServiceRestaurant
At Otaku Ramen in Franklin, we serve up authentic Japanese ramen and so much more—think rice bowls, tofu dishes, and bubble tea. Our regulars rave about our fresh noodles and rich broths; plus, our Hot Chicken Ramen and teriyaki bowls are always a hit. We’re located in The Factory, where you’ll find friendly service and a laid-back vibe perfect for families. Don’t miss our kids eat free deal on the first Sunday of every month! Come see why our ramen is the go-to around here.
Location
Hours
Monday11:00 AM - 3:00 PM
Tuesday11:00 AM - 3:00 PM
Wednesday11:00 AM - 3:00 PM
Thursday11:00 AM - 3:00 PM
Friday11:00 AM - 3:00 PM
Saturday11:00 AM - 9:00 PM
Sunday11:00 AM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.