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Dunkin' Zero
Brand Certified

Dunkin'

2.7
(179 reviews)

Business Details

(615) 307-7852
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Franklin, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5043 Carothers Parkway, Franklin, TN
37067, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday6:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 5043 Carothers Parkway in Franklin, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

2.7
179 reviews
5 stars
57
4 stars
10
3 stars
10
2 stars
20
1 star
82
  • DS
    D S
    1 day ago
    2.0
    I continue to come here begrudgingly, mainly because I like their food and don’t have many other options for quick donuts and coffee. But this location is almost always awful (not that the other ones nearby are much better). It’s usually a long wait no matter what you order. If someone actually greets you with a “hello” or “good morning” I’d be blown off my feet. Being out of donuts is common, even getting there early. If someone opened a good local donut and coffee shop this place would go out of business in a month. C’mon Dunkin’, you can do better!!
  • BN
    Bryn Nealis
    Aug 30, 2026
    1.0
    Placed an online pickup order which charged my credit card. Drove to the location but the door was locked. While I was standing outside the door trying to figure out how to cancel my order so I could place it to pick up at the 96 location another man who was trying to enter the store told me he had a similar experience recently. You're unable to reach anyone from customer service at the 800 number or the store as both go directly to an automated message that says they can't help. I've clicked cancel order in the app numerous times but it doesn't seem like it actually works. Not sure how to get my $30 back at this point.
  • KC
    Kylie Craft
    Aug 25, 2026
    5.0
    I have spent the last 10 years in Nashville insisting that Dunkin’ in the South just isn’t the same. I would like to formally retract my statement. This is **THE Dunkin’**. I ordered ahead and somehow there was ZERO additional waiting, the icing was actually still on the donut instead of melting off and permanently bonding with the inside of the bag, and the sandwich didn’t taste like it had been marinated in the toaster. ⭐️⭐️⭐️⭐️⭐️ The coffee was superb. Like, *oh… THIS is why I’m awake* superb. But the real plot twist: the worker GIFTED me a koozie from the **King Kylie collection**. As a Kylie myself, I felt seen. I felt represented. I felt like Dunkin’ had finally asked, “What does she want?” and the answer was apparently a koozie. Best Dunkin’ I’ve found in the greater Nashville area. This location has officially restored my faith in Southern Dunkin’. 👑☕️🍩
  • TS
    T S
    Aug 21, 2026
    1.0
    My iced coffee with caramel, cream and sweetener tastes like gasoline. Absolutely disgusting. I should had tasted it before I left. Very unhappy customer. Learn how to make coffee!🤢🤮
  • SG
    Sam Green
    Aug 16, 2026
    1.0
    This location is uniquely bad. I don’t know why I keep giving this location a chance. Every time I try it, the employee basically makes me guess what they have in stock. I have to go through like 3 items before I finally land on something they’re not out of stock on. And she just sits there and makes me guess.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Franklin, TN?

Dunkin' in Franklin, TN is open Monday through Saturday from 5:00 AM to 9:00 PM and on Sunday from 6:00 AM to 9:00 PM.

Can I order Dunkin' coffee and food for delivery or curbside pickup?

Yes, Dunkin' offers delivery services and curbside pickup options for your convenience.

Brand Certified Facts from Dunkin'

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Certified October 04, 2026Yext Knowledge Graph
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