Location.com logo
Dunkin' Zero
Brand Certified

Dunkin'

2.7
(173 reviews)

Business Details

(615) 307-7852
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Franklin, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5043 Carothers Parkway, Franklin, TN
37067, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday6:00 AM - 8:00 PM

Reviews

2.7
173 reviews
5 stars
55
4 stars
9
3 stars
11
2 stars
19
1 star
79
  • CC
    Carter Clark
    2 days ago
    5.0
    Oh boy, where do I begin? Christopher, the manager, is a class act when it comes to managing Dunkin’ Donuts. He took my order with a professionalism that I have never experienced before in my entire life. Is this glazing? I’d like to think not. 10/10
  • MH
    Maria Herrera
    May 9, 2026
    1.0
    The service is horrible! Our coffee was cold. The attendant have earphones so they didn't pay attention to our request. I never come again. So sad because it is in a good location.
  • TC
    Tyler Cordell
    Apr 17, 2026
    5.0
    People reviewing this location badly this are soft. This is dunkin, if you want your coffee fancy go some where else so I can get through the line faster.
  • GS
    Giana S
    Apr 2, 2026
    1.0
    I had a really disappointing experience at this Dunkin’ location. The employee at the register was extremely rude and didn’t acknowledge me at all - no greeting, no basic courtesy. The only thing he said during the entire interaction was, “Do you want your receipt?” which felt dismissive and unprofessional. On top of that, my order was wrong. I received the wrong breakfast sandwich, and the quality was so poor that I ended up throwing it away. It was honestly just slop in a bag, completely unappetizing. The staff overall seemed very disengaged. It appeared to be mostly high schoolers who didn’t take their jobs seriously - standing around, gossiping, and talking instead of helping customers or keeping the place clean. The overall cleanliness of the store was also an issue; the floor was covered all over in crumbs in the back, which made the environment feel neglected. This location needs to be investigated by corporate for unhealthy environment for a place serving food.
  • TT
    Torriono Tillma
    Mar 31, 2026
    1.0
    Great service but they get my order wrong everytime how do you confuse a crossiant for a bagel, numerous times I've came around . And they've stayed they don't have food only coffee

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Franklin, TN?

Dunkin' in Franklin, TN is open Monday through Saturday from 5:00 AM to 9:00 PM and on Sunday from 6:00 AM to 9:00 PM.

Can I order Dunkin' coffee and food for delivery or curbside pickup?

Yes, Dunkin' offers delivery services and curbside pickup options for your convenience.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: