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Chick-fil-A

4.7
(1,390 reviews)

Business Details

2016 Columbia Ave, Franklin, TN
37064, United States
(615) 794-8180

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Franklin Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the Honey Pepper Pimento Sandwich or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
2016 Columbia Ave, Franklin, TN
37064, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
9/7/20266:30 AM - 10:00 PM
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 73 items

Explore offerings from Chick-fil-A on 2016 Columbia Ave in Franklin, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

73 items

Reviews

4.7
1,390 reviews
5 stars
1,101
4 stars
180
3 stars
58
2 stars
15
1 star
36
  • HM
    Horse Show Mom
    1 day ago
    4.0
    See you next trip.
  • JP
    Joy Poulin
    3 days ago
    5.0
    Friendly staff, and fast service.
  • FS
    Farran Summers
    Jul 23, 2026
    5.0
    Literally the nicest humans, fast service. I had the staff treat me better here than at a Michelin restaurant😂 so attentive and kind!
  • AT
    Alex Thomas
    Jun 30, 2026
    5.0
    You can't beat God's chicken
  • AA
    Aru
    Jun 30, 2026
    3.0
    I have a problem with this location lately. (EDIT 8/13) For context I’ve been going to this Chick-fil-A for about 10 years now and service has always been exceptional and the staff have been nothing but great. However, lately for whatever reason I’ve kept receiving my orders incorrectly. This has been the second time in a row. I’ve been using the app and I placed an order with an unbuttered bun, and they flat out gave me an order with no bun. The staff there was kind enough to give me a new order and fixed it no problem. This time however I ordered again and wanted American cheese on my sandwich and they left it out entirely. I’m placing this review in hopes that the location really does start operating and maintaining better with their staff. They’re very nice people, but they’re really overlooking my orders lately and it has been swaying my trust with this location. My returns to this location may be less frequent. EDIT: I have, for the third time, faced an issue with my order. This time it was more a technical error and a misunderstanding from the staff it would seem in terms with the mobile app. I ordered an Unbuttered Bun, which in the app shows as a plain bun with no butter. I was instead given a brioche bun. While yes this is unbuttered, this is NOT what the app describes and shows. It’s weird because in the past I’ve had no problem with this order before. I don’t know what has changed. It’s possible that there aren’t much clear instructions for the staff on what’s on the app, which is perfectly understandable. Either way, I am upset that I had to come back in again to get my correct order.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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