Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Coffee was super hot which is awesome but my food was cold took forever for someone to acknowledge me at the front counter the male manager up front was acting like he was better than everyone and stuck up I usually don’t put bad reviews but this is not the first time this has happened if you want fast service go through drive through
BB
Brock Bowen
Apr 26, 2026
5.0
I had a great experience at McDonald’s. The service was fast, the staff was friendly, and everything was handled smoothly from start to finish. My order was fresh and exactly how I wanted it. Overall, it was a really enjoyable visit and I’d definitely come back again.Thank you Mrs.Hali for the friendly,amazing service.
DD
Don Dishner
Apr 19, 2026
1.0
The erwin mcdonald's is by far worse fast food place i ever been to. Placed my order through drive thru use my mcdonald's app I get to window to pay the lady at window was nodding in out I had to holler at her to get her attention then she forgot I handed her my card already and told me price and held out her hand for my payment while she was holding my card in her other hand. When I finally get to the other window to get my food I told the gentlemen he might want to have someone check on the girl who took my order cause she was nodding in and out and definitely should not be working. His reply was not again and hollered at a manager. The manager told me she apologized and she would address the situation. Two days later my son went through the same mcdonald's and said the woman was still working and still high on something acting same exact way. Management should be held responsible for allowing employees to work this way
NN
No (Also No.)
Apr 16, 2026
4.0
Most of it is pretty good, some of the staff member have a stick of the rear though
NM
Nikki Marlor
Apr 11, 2026
1.0
It's like every time I use the app we get pulled forward to the next window to wait. And they serve 8 cars before handing me my food. Then everything is not in the bag. Just makes me not want to use the app to get better service. I only ordered a $6 meal deal an extra fry drink and a happy meal. Shouldn't be able to serve 8 more cars before handing that out.
What are the operating hours for dine-in service at McDonald's in Erwin, TN?
The dine-in service is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer drive-through service, and what are the hours?
Yes, the drive-through is available daily from 5:00 AM to 1:00 AM.
Can I order delivery from this McDonald's and what are the delivery hours?
Delivery is available daily from 5:00 AM to 12:45 AM. You can order online at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this location.
Are there mobile apps available for ordering at this McDonald's?
Yes, you can order using the McDonald's App available on iOS and Android devices. iOS: https://apps.apple.com/us/app/mcdonalds/id922103212, Android: https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What services are available at this McDonald's location?
Services include DriveThru, Gift Cards, Mobile Offers, Mobile Ordering, and WiFi.
What nearby restaurants can I visit before or after dining at McDonald's on Jonesborough Rd?
Nearby restaurants include Huddle House, Bojangles', Pal's Sudden Services, and Taco Bell, offering a variety of dining options for you to explore.
Are there convenient places to get coffee near this McDonald's location?
Yes, Dunkin' is a nearby coffee shop where you can enjoy coffee, donuts, and smoothies before or after your visit.
What nearby facilities or services could be useful when visiting McDonald's in Erwin?
Near this McDonald's, you can find financial services like First Horizon Bank ATM and Western Union, gas stations like Shell and Food City Gas 'N Go, as well as amenities like Walgreens pharmacy and Super 8 motel.
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