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McDonald's

3.6
(2,149 reviews)

Business Details

558 Peavine Rd, Crossville, TN
38555, United States
(931) 456-6850
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
558 Peavine Rd, Crossville, TN
38555, United States

Hours

Monday4:30 AM - 11:00 PM
Tuesday4:30 AM - 11:00 PM
Wednesday4:30 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday4:30 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 558 Peavine Rd in Crossville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
2,149 reviews
5 stars
805
4 stars
476
3 stars
391
2 stars
172
1 star
305
  • DH
    Devon Hodgins
    6 days ago
    1.0
    Constantly out of items and what they do give you is really bottom of the barrel. Honestly they should look at getting a new General Manager because this location has one that doesn’t care or isn’t able to perform. This location needs help.
  • RT
    Randy Thompson
    Aug 21, 2026
    1.0
    Food cold and didn't get everything I ordered. Service was terrible and extremely rude. If you go there with no expectations and wanted horrible food and service, you won't be disappointed! Worst McDonald's I've ever been to!
  • MC
    Morgan Cuccia
    Aug 9, 2026
    1.0
    I live close by and at this point I’ll just drive to a farther McDonalds because this one is so bad. I’ve gone multiple times here and every single time the food was so bad I couldn’t even eat it. Genuine waste of money. They consistently either give the wrong items or the food taste as though it was sitting out too long. Burnt chip-like French fries, burnt bad meat, even the pies are overcooked or something. I can’t understand how they mess it up so bad if it’s not even busy most of the time I go.
  • MM
    Mary J. Masinick
    Aug 6, 2026
    1.0
    Dear Funderbunk Family Franchise Owners at McDonalds: During peak lunch hours, would you consider having an employee man the front counter? I was at the lunch counter to place an order just after 1:00 pm on a Wednesday, and couldn't determine whether kiosk and/or drive-through customers take priority over customers waiting to place orders in-person at the counter. No McDonalds staff member was available at the counter to ask for assistance - as per the sign at the register stated. It seemed to me, as if kitchen staff couldn't even look our way because they were so busy working waiting on drive-through customers. Of note, there were 2 customers waiting next to the front counter at the pickup area (near me) who were waiting 15 or more minutes to get their food - so I based my wait time on those 2 pickup customers (I was 1st in line with my group to place an in-person order). Those pickup customers were still waiting. I was still waiting to place an order when I decided, with my group - to leave McDonalds and have lunch across the street at Subway. Interestingly, customers waiting in line behind me (and more people coming in) asked if I had been waited on yet; I told them I had not. Generally people don't mind waiting, however, they do mind (at least I do) being ignored. Sorry you lost our business. (Thank you for your consideration of manning the front counter with a staff member during busy lunch time)
  • MS
    M SV
    Aug 5, 2026
    1.0
    Used points to get a cone. They didn’t see the code. I showed it to them on the app. They refused to give me the cone because it wasn’t showing in their system even though it was clearly on the app. It would cost them what? 25 cents.? A freaking cone.

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