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Chick-fil-A

4.4
(2,341 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Collierville Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the Honey Pepper Pimento Sandwich or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chick-fil-A
1036 W Poplar Ave, Collierville, TN
38017, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
9/7/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Menu

1 menu · 73 items

Explore offerings from Chick-fil-A on 1036 W Poplar Ave in Collierville, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

73 items

Reviews

4.4
2,341 reviews
5 stars
1,648
4 stars
363
3 stars
120
2 stars
66
1 star
144
  • JB
    Jayden Bass
    6 days ago
    5.0
    One of the better Chick-Fil-A locations I've been to. It's a little small and lacks atmosphere, but the food was great and the service was exceptional. The drive through is the toughest part, and I'm sure that will change when they move to their new location.
  • HP
    haley pounders
    6 days ago
    4.0
    Great service. Friendly people. But building is very small and hard to access for dining in. Must cross traffic for drive thru that winds all the way around and almost every parking spot says pick-up so I drove all the way around before I realized I would have to park in pick-up to go inside. No kids play area but coloring sheets, placemats and high chairs are provided.
  • LC
    Linda C
    Aug 5, 2026
    2.0
    This is one of the slowest Chick-fil-A’s I’ve ever experienced. Even when the line is short, they take all day. Don’t ever expect to get quick breakfast before work, they will make you late
  • KK
    Kenneth Key
    Jul 30, 2026
    4.0
    This place is good but incredibly busy. Hard to find parking.
  • AD
    Allyssia Darby
    Jul 21, 2026
    1.0
    After driving six hours to Tennessee, the last thing we expected was to have the worst Chick-fil-A experience we've ever had. We visited the Chick-fil-A at 1036 W. Poplar Ave., Collierville, TN, with two separate orders. One of the orders had multiple meals; however, everything was thrown into one bag. We politely asked for extra bags to separate the meals and make sure our order was correct since the lobby had already closed. Instead of receiving the kindness Chick-fil-A is known for, we were met with impatience, rude attitudes, and were repeatedly told to move before we could even verify our food. When I believed my order wasn't correct and politely asked about it, I was again met with rudeness and was told, "You got what you paid for." At that point, it wasn't about the food anymore—it was about the complete lack of customer service and basic respect. I requested a refund, but was expected to hand over my debit card and I wait outside; however, I refused. As I was leaving, I saw another customer outside waiting for employees to find his card after he had handed it to them. That confirmed I made the right decision. Tommy, the manager, genuinely tried to make things right, and I appreciate his professionalism. Unfortunately, the damage had already been done. During the ordeal, the other three meals got cold, the ice cream melted, and they even kept the brownie which was not part of the refunded order. In the end, $52.38 worth of food was wasted. After such a long day on the road, all we wanted was a warm meal and the friendly hospitality Chick-fil-A is famous for. Instead, we left feeling frustrated, disappointed, and honestly heartbroken. This is the first time a Chick-fil-A has ever made us feel like we were nothing more than an inconvenience.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 09, 2026Yext Knowledge Graph
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