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Baskin-Robbins

4.5
(464 reviews)

Business Details

3455 Keith St NW, Cleveland, TN
37312, United States
(423) 479-3170

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 3455 Keith St NW, Cleveland, TN — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
3455 Keith St NW, Cleveland, TN
37312, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM

Menu

1 menu · 190 items

Explore offerings from Baskin-Robbins on 3455 Keith St NW in Cleveland, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

190 items

Reviews

4.5
464 reviews
5 stars
320
4 stars
90
3 stars
26
2 stars
7
1 star
21
  • AS
    Autumn Standridge
    4 days ago
    1.0
    Do not come here. I don’t know what the employees problems were tonight but they all had an attitude. They were rude to the man in front of us, rude to us, and rude to the pregnant lady behind us. Who’s rude to a pregnant lady getting ice cream? I get bad days but being rude to every customer for simply coming in is ridiculous. Any ways just more reason to support small business and not cooperations who don’t care enough to have employees act right! I highly recommend santorinis in downtown Cleveland and if you don’t mind a small drive ocoee scoop is also great! Both small business and their service is always so friendly and welcoming!!
  • KC
    Kim Chevalier
    5 days ago
    3.0
    That a milkshake, they put it in plastic cups southern don't stay cold in the summertime, it's too hot, they just melt and get icky yuc.\nKy
  • MB
    Michelle Baker
    5 days ago
    5.0
    The best ice cream and shakes!!
  • JS
    Juanita Stanley
    Jul 31, 2026
    5.0
    I have to tell you, this is a amazing place .I showed up with my granddaughter at closing , I told her I'm sorry their closing of course she was sad but then I looked up and the young lady was waving at me to come in. They didn't have but they did , I don't remember her name but it she and her crew deserve some recognition. Thank you . It made me happy to be back in Tennessee, you all of some of nices people in the world.
  • TC
    Tawana Coleman
    Jul 24, 2026
    1.0
    So today I visit baskin Robbin’s on Keith st and I order a 2 scoop waffle cone and it’s sad to say service was horrible first she hands me my order with wrong flavors took it back and pretty much exchange the flavors removing cookies and cream but fail to realize the cookies was mixed with the strawberry however she still manage to give it back to me I called and spoke to Alison and she is a poor excuse as a manager with no customer skills I spent 6.90 for an ice cream and all she can say is well try to do better next time like really!!!! Well I will continue to leave reviews until they do better!!! This is freaking sad!!!!!!!

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins

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Certified August 30, 2026Yext Knowledge Graph
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