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McDonald's

3.5
(2,245 reviews)

Business Details

6137 Epps Mill Rd, Christiana, TN
37037, United States
(615) 849-1694
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6137 Epps Mill Rd, Christiana, TN
37037, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 6137 Epps Mill Rd in Christiana, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
2,245 reviews
5 stars
815
4 stars
457
3 stars
370
2 stars
184
1 star
419
  • MC
    Matt Crocker
    Aug 23, 2026
    1.0
    Last night was the second time I've stopped here in less than a year, and just like the first time, it was absolutely terrible. Service was incredibly slow even though there were only a few customers. The quality of the food was so bad that everyone in my party threw their food out. Essentially $30 wasted. The only good thing is the travel stop that's adjoining and I would recommend finding something to eat/drink there instead.
  • ZO
    Zufar Oblaberdiev
    Aug 22, 2026
    1.0
    This is one of the worst service experiences; the staff need to be told what that table is actually for—you can see for yourselves in the photo how the service works here. I didn't mind going to pick up my own order, but everyone should do their job properly since they get paid for it; I consider this disrespectful. Management, please sort this out with your staff.
  • DD
    Drifter
    Aug 17, 2026
    1.0
    Didn't get the right breakfast sandwich... Returned to get it corrected and the "manager" accused me of eating half of it before returning it.. when I mentioned and showed her I didn't take a bite it told me to through it away (with the same negative attitude) as I did I chimed back with try not making accusations that aren't true.. with another response from her being negative saying if "I don't like it I can leave" I told her I'll leave once I get the sandwich I ordered ... "I don't have to give you anything, I can just refund your order". VERY BAD CUSTOMER SERVICE!!! she needs to go back to the University of McDonald's to get re-educated on the standards of taking care of the customers needs without attitude.
  • AR
    Andi Rutledge
    Aug 8, 2026
    1.0
    This time we ordered through the drive thru. Ordered a bacon, egg, and cheese bagel meal and a breakfast burrito meal with drinks. First I was told they were out of mild sauce, so I accepted the hot sauce. Then after we paid and got to the second window, our order was ready. OH yeah we also ordered some bacon for my dog, but he sniffed it and gave me a dirty look. So, he didn't like their bacon. Ok, fine, no problem, so we drove on.... not a good idea 😕. I went through the bag of food, saw the bagel, 2 hashbrowns, and 1 burrito 😳🙄. Oh! And 1 hot sauce like the person knew that 1 burrito takes 1 packet of sauce 😳. That's right, I only got 1 for the 1 burrito. So, we turned around and went back to McDonald's. I took the bag of food inside with the receipt. When I got inside, there was a few guys that were there complaining about their order and were being taken care of by the supervisor on duty. After they were done speaking, she walked off. Didn't even acknowledge me. There was an employee there who came up to me. She looked scared and wasn't even sure what to say. I explained to her that I was just missing 1 burrito. She turned around and called back 2 burritos. While waiting, I heard someone getting on the employee's case, saying that she had been doing that all morning. Listening in, I figured out she was messing up the orders in drive thru all morning. She was told not to fill or hand out orders earlier, but didn't listen. They sent her home. That left no one on the front register for customers in the lobby. I stood there for 15 minutes before my husband came in to see what was taking me so long. The supervisor talked with me about my order. She then turned around and hollered to the back that she needed 1 burrito. Nobody acknowledged her. She kept filling drive thru orders. After waiting 10 minutes for the burrito, I looked at the food I already had, and decided to just get a refund. I spoke with another employee, that was not on duty yet, but filling orders and letting the supervisor know that there was a line at the register. I told him that I just want a refund, he told the supervisor, she looked at me and kept filling drive thru orders. Another 15 minutes later, well into lunch, my husband came back in. I let him know that I was trying to get a refund, he went back to the car. I noticed that there was another supervisor sitting down in the lobby area. A few minutes later, she clocked in and asked if she could help me. I let her know of the situation and told her that I wanted a refund for the food. She immediately took care of me. The first supervisor was still filling orders for drive thru. Not once did she nod her head, acknowledge me in anyway while I was standing there. From now on, IF I go back to this McDonald's in Dunlap, TN I will find out who's working at the time. She will not get my service again. One more, McDonald's and I'm taking you totally off my list. I do, however, understand that I am just 1 customer, and it may not mean anything to you. This is a small community, though.
  • KS
    Kristen Sutley
    Jul 23, 2026
    4.0
    Great service that was different for a change. I am use to horrible service at my local locations I go to once in a while. This location was really quick and polite. They got my order right and my iced coffee was perfect! The only problem I saw was the drive thrus location. This McDonald's is connected to the Truck Stop and their drive thru is very small in length. The order speaker is out towards the driveway for store and gas traffic so if you're driving a truck you'll be sticking out and in the way. They should have positioned the McDonald's on the other side (West side) of the store and had a longer wrap around drive thru. Other than that it was a great experience as far as fast food goes and they seem to care about their drive thru times. I will stop here again in the future while working.

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