JA
Jordan Allen
Aug 15, 2026
If I could give this place ZERO stars, I absolutely would.
I have now been here twice, and both times the experience has been completely unacceptable. Tonight, there was ONE car in the drive-thru, and we still waited more than 25 minutes. At that point, we simply left. A drive-thru with one car should not take that long—period.
What is even more frustrating is that this doesn’t appear to be an isolated incident. Take a few minutes and read through the reviews on Google and Yelp. The complaints are remarkably consistent: extremely long wait times, poor service, disorganization, incorrect or cold food, and a general lack of urgency.
At some point, this stops being a “bad day” or being short-staffed. This is a management and operational problem.
I genuinely don’t understand how a business can continue operating this way when customers are repeatedly telling you the exact same thing. People are willing to spend their money here, but they shouldn’t have to spend 25–30+ minutes sitting in a drive-thru with virtually no line just to get basic service.
Someone in management needs to take these reviews seriously, actually listen to the customers, and figure out what is going on. This is not acceptable customer service, and based on the volume of similar reviews, it clearly isn’t just my experience.
I won’t be coming back.