Sonic Drive-In

Reviews

• JA

  Johnathan Airks

  Aug 11, 2026
  1.0
  My wife ordered two shakes on the app. I go to the store and press the button and tell them I am here to get my order. After 40 minutes and no shakes I pull to the line and ask about my shakes. They said no problem. I move up two spots in line and a employee comes out and says get your money back from the app. The comments she said was way out of place!! They can look August 8 at 8p.m. I did nothing wrong and didn't get my shakes or my money back. That's $13 down the drain. I have the order number. We even gave them a tip. This is no way to run a business. I been trying to get in touch with Sonic main number but it's all computer stuff. I hope they choke on my shakes!!
• DA

  Demetria Ann

  Aug 8, 2026
  1.0
  This sonic has went down hill quite a bit lately. I live practically next door and ordered a turtle nut blast and a cheesecake blast online, being so close I just order online it's quicker. So I do that at 7:55pm it tells me pickup is at 8 pm. At 8:30 my husband calls me and tells me that he is still there, gas watched quite a few customers come and go, he has pressed the red button repeatedly with no answer, and nobody would say a word to him. So it's been half an hour and I call and ask if I was speaking to the manager she said it was her, I proceed to ask if there was a problem with anything that my husband has been sitting outside waiting for 30 minutes for these 2 medium treats. She says something which I could not understand at all and I ask her if there was a problem milking the cow or what it should not take 30 minutes for these items, again she mumbled into the phone so I tell her to just milk the cow already and deliver the food. She storms outside and tells my husband she cancelled the order and I needed to find a way to get my money back off the app and walked off. There is no option to cancel it or get your money back unless you call them. So I will be notifying corporate and have screen shot everything. Even if they had even made the order which they didn't obviously it wouldn't have been edible only drunk from being melted. Maybe better training is in order and no I shouldn't have probably responded the way I did but this has been an ongoing issue alot here at this Sonic store.
• RK

  R Kay

  Aug 8, 2026
  1.0
  Horrible service. I don't even bother trying to support this business anymore. Three times over the past 3 weeks I left with no food because they are rediculously slow even when they weren't slammed with customers. After leaving with no food again today, I drove to the Jack's resaurant in front of Walmart where the ladies served up a hot, fresh burger in a hurry and provided friendly service with a smile.
• KD

  Kurt Dyer

  Aug 1, 2026
  3.0
  If you order a cony (hot dog), make sure you ask for a fresh one. This location did poorly on disposing of product which sits too long in the steamer or on the grill allowing the food to become inedible.
• SM

  Shelby Morgan

  Jul 17, 2026
  1.0
  Can we please train the staff to stop asking “is that it” after every individual order? Have patience and let people order without making them feel like they are an inconvenience. Also, how about some manners to go along with that. We get our food and I let the lady know we was missing one item and all she says is “okay” along with a loud sigh. If you’re not happy with your job find a new one.