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McDonald's

3.1
(3,328 reviews)

Business Details

1117 E 3rd St, Chattanooga, TN
37403, United States
(423) 267-1188
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1117 E 3rd St, Chattanooga, TN
37403, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1117 E 3rd St in Chattanooga, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.1
3,328 reviews
5 stars
965
4 stars
564
3 stars
557
2 stars
335
1 star
907
  • JT
    Jace's Cheap Trips
    1 day ago
    1.0
    Alright - where to begin…. Well, let’s begin with. I’m not exaggerating. I’ve been to 72 countries and I’ve been to all 50 states and this is the absolute worst service and the worst restaurant I have ever visited in my entire life. I have stopped at this McDonald’s twice. I work the graveyard shift and it’s hard to find food after your shift. But this McDonald’s is advertised as a 24 seven McDonald’s. Right so you would think that you could get food here 24 hours a day if it is advertised as a 24 hour McDonald’s. Is that not a valid assumption or thought? I think it’s a fairly reasonable or valid thought that you could get food at a 24 hour restaurant at any hour of the day. Well, let me just get to the point I stopped here once I think it was exactly a week ago at about 6 AM and I asked for a Dr Pepper. They said they didn’t have it, I asked for a cookie. They said they didn’t have any, I asked for a chocolate Frappuccino surprise surprise they said they didn’t have it. They said they didn’t have three of the four items that I went to McDonald’s to order. Sure, it’s possibility. It could just be bad timing and I went there. When all the machines were down. All the cookie makers were down, all of the Dr Pepper machines were down and all of the mocha frappe’s were down right really just bad timing. Everyone was having a bad day no big deal. Well, what’s the saying they say fool me once shame on you fool me twice. Shame on me kind of a thing right Well Well. I went back there tonight this evening or I guess this morning when I’m posting this review. I sat in the drive-through window area for I’m not exaggerating at least five minutes. I yelled hello out my window and there was no response at all. I double checked on my phone to verify that they were open and in fact it did say it’s a 24 hour McDonald’s. So I yelled again, hello is anybody there? Nobody answered. So then I think as any normal person would do I drove around to see what was going on, and the lady pictured in the image threw her hands in the air and yelled loud enough. What the hell why didn’t you stay in the drive-through or something like that? She threw her hands in the air, shrugged her shoulders, said something rude and disrespectful under her breath I get it, she’s probably having a bad day a bad morning a bad night. No need for her to take it out on me. I didn’t do anything to that lady. And honestly, if that’s the way McDonald’s that you guys are gonna run your store you literally just need to shut your doors. Because having this awful of an experience two times in a row like this is just unacceptable. And the icing on the cake is that lady that you can see in the drive-through she never once attempted to help me. She didn’t open the window and say hey do you wanna like drive back around through the drive-through? Hey our drive-through comes not working. do you wanna come inside? She just sat on the computer and I watched her typing in codes code after code after code but you would think they would be somewhat secret, but I literally just watch your type in these codes and if I wanted to, I could’ve remembered or taken pictures or videos and recorded her doing that. She literally just sat at that computer. I’m not exaggerating for at least three minutes while I just sat there in the drive-through waiting for her to finish whatever on earth she was doing, but of course she never finished. She never turned around She never addressed me other than when she like give me some weird side eye and side, and threw her hands in the air and yelled something about me not waiting for the drive-through person to come Honestly, I am not exaggerating. This is two times in a row the worst experience I’ve had with fast food in my life and that’s saying something whoever owns or manages the store bro I am really sorry for you. I really feel bad for you because you have got a terrible workforce, and the morale there is terrible, the customer service is terrible. Honestly, I want an apology. This is literally unacceptable. Put a Chick Fil A here.
  • AB
    Ashley Brougham
    3 days ago
    1.0
    Walked into this McDonald's and the smell is so pungent I wanted to immediately leave. However, 2 things it's raining and wanted to get my 2 kids food after appointments. The fact they were actually cleaning when we walked in and it smelled straight out of the sewage plant is shocking!! The staff are very unprofessional. Yelling, and very slow to get orders out. Watched them yell at customers needing to order and have attitude. Ours was for here order and they brought it out in a bag and tossed it at the tabled walked off mumbled she was going to get our other drinks. Had someone else fill them and then shout at is to come get them. I now know when we drive by why its always backed up.
  • BL
    BIC LG
    4 days ago
    3.0
    This last night I went line was long a lot of rustling and what I perceived as confusion coming from kitchen area to their defense they did have a lot of orders line on this night was long, but I do have to say the fact that this location is open 24 hours is awesome so I will likely be back as I have been on late night experiences that I've had in the past. Adding to my review this is another day I went back got breakfast I feel like I got half an egg which is no bueno, I know McDonald's spec is more than this for a big breakfast so feeling cheated out of the other half of my egg this morning praise God they did not forget my hash brown also ordered a signature chicken on a biscuit for my wife and they gave us a McChicken Patty which is not the same thing we all know but at least they did not charge us for it but just saying be very clear while ordering thru drive through 🫣🤔
  • SL
    Sophia L.
    4 days ago
    1.0
    Well they didnt get the order correct. I asked for no onions or pickles on my McRib but got them anyways.We were supposed Ed to get 2 medium fries but got a medium and a small. The chicken sandwich was supposed to be spicy, but it was a regular chicken sandwich. Ordered 2 large cokes, but one was diet. Then when we took the order back in to the counter, the cashier said they had some fries dropped and gave us a fresh French fry, but it took 20 minutes or so to finally get them! Oh and no napkins I might add.
  • NW
    Naomi White
    Oct 25, 2026
    1.0
    I come here twice a month for traveling and this place is severely disappointing. The wait times are terrible. No one is professional. The food is always cold and old. No one seems to care about anything. Will not be back. If I could give it a 0 star I would.

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