Chicken-w-Bones is a unique franchise that features the personalized “Pack it to the Max” experience. Select a bucket size and fill it to the brim with any combination of freshly prepared fried, baked or BBQ (Mon & Tues only) chicken, deep-fried potato wedges and fried & baked rolls—it’s your choice—pay the same low price for whatever fits in the bucket! Never frozen—always hot, fresh and juicy chicken just the way you want it!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.