This profile is uncertified and using publicly sourced data
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Business Details
About
Convenience Store
Watauga Lake Mercantile in Butler, Tennessee, is your one-stop destination for good food, great company, and everyday essentials by the beautiful Watauga Lake. As both a restaurant and convenience store, we offer a variety of home-cooked meals, snacks, and refreshments perfect for locals and visitors enjoying the lake. Whether you’re stopping in for a hearty breakfast, a fresh lunch, or to stock up on supplies for a day on the water, Watauga Lake Mercantile has you covered. Known for our welcoming atmosphere and friendly staff, we pride ourselves on serving the Butler community and lake visitors with quality food, convenience, and hometown hospitality. Come visit us today and experience the charm of lake life!
Location
Hours
Monday7:00 AM - 6:30 PM
Tuesday7:00 AM - 6:30 PM
Wednesday7:00 AM - 6:30 PM
Thursday7:00 AM - 6:30 PM
Friday7:00 AM - 8:00 PM
Saturday7:00 AM - 8:00 PM
Sunday7:00 AM - 6:30 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.