This review makes me sad. We have ate doughnuts at various locations including the original. We get Duck to celibrate and I walked out today. There were post it notes everywhere, empty displays, product outages, and they wanted you to use the kiosk. Please fix our celebration place.
JH
James House
May 8, 2026
5.0
Fresh, hot, delicious!
JP
Joe Pollick
Apr 10, 2026
1.0
I have very little doubt that Duck Doughnuts is the next business to fail at The Pinnacle. I placed an online order at 7:10 for 7:45 pickup, it wasn't ready until 8:22. There was only one person working and she was possibly the least professional person I've ever encountered in a retail environment. She didn't even look up to acknowledge or greet customers as they came in, she moved at a glacial pace and acted like she would rather be anywhere in the world but there, at that particular time. If you can't run a business better than that you're going to fail, no matter how good your doughnuts are. 10/10 recommend that customers go somewhere else.
RR
Ritch
Apr 6, 2026
5.0
This day was my first visit to Ducks. Moderate crowd of patrons. The reviews and recommendations are 100% spot on. I grew up in Krispy Kreme land. Duck Donuts put them to shame. But most importantly, the determination of the staff. Thea' was working solo today. She greeted every person that entered, remembered their order exactly. While preparing the orders, managed to engage each customer while their order was being prepared. Thus the additional wait was forgotten and everyone thanked her as they departed. Soooo if you find yourself reading my review. Quench that appetite and order a few dozen donuts there. Be sure to thank Thea' !! She needs a major raise for her devotion to work.
CP
Chris Petro
Mar 28, 2026
5.0
Rating all three for how haven't tried yet, ordered through app said would be ready in 10-20 minutes been 25 not ready yet and still waiting...... Edit delicious and warm
Duck Donuts offers donuts, breakfast sandwiches, milk shakes, and desserts.
What are the opening hours of Duck Donuts in Bristol, TN?
Duck Donuts is open every day of the week from 8:00 AM to 8:00 PM.
Where is Duck Donuts located in Bristol?
Duck Donuts is located at 424 Pinnacle Parkway, Suite 258, Bristol, TN 37620, US.
Does Duck Donuts provide catering services?
Yes, Duck Donuts offers catering for events and office gatherings.
Can customers dine in at Duck Donuts Bristol?
Yes, Duck Donuts has seating available and serves dine-in customers, with counter service but no table service.
How can I contact Duck Donuts in Bristol for inquiries or orders?
You can contact Duck Donuts at their local phone number +1 423-573-3872 or email bristol.191@duckdonuts.com.
Where can I find the Duck Donuts menu online?
The menu for Duck Donuts Bristol is available at https://www.duckdonuts.com/menu/duck-donuts-bristol.
What nearby restaurants can I visit before or after enjoying treats at Duck Donuts?
Nearby restaurants include Lacaretta Mexican Restaurant at the Pinnacle and Moe's Southwest Grill, offering Mexican and Tex-Mex cuisine.
Are there any nearby shopping centers where I can shop after visiting Duck Donuts?
Yes, The Plaze Shops At The Pinnacle is a nearby shopping center where customers can shop for clothing and other items.
What other nearby services or stores can I access while visiting Duck Donuts?
Nearby you can find Great Clips hair salons, America's Best Contacts & Eyeglasses, and mobile phone stores like AT&T Authorized Retailer and My Phone Repair.
Brand Certified Facts from Duck Donuts
This information is certified by Duck Donuts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: