Steak HouseAmerican RestaurantSeafood RestaurantWine Bar
Now open—The Chop House steakhouse in Alcoa, TN! Our newest location in East Tennessee features high quality steaks and chops, fresh seafood, and other classic American dishes like pastas, burgers, dinner salads, and more. Since 1992, The Chop House has been synonymous with guest-obsessed service and delicious lunch and dinners. We're located minutes from McGhee Tyson Airport (TYS) on Tesla Blvd. We look forward to serving you for lunch or dinner. Open daily at 11am and dinner menu available all day. Lunch menu available until 4pm, and happy hour M-F from 3-6:30pm in the lounge and bar area.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.