Certified by Chipotle Mexican Grill • May 17, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • May 17, 2026
Certified by Chipotle Mexican Grill • May 17, 2026
Monday10:45 AM - 10:00 PM
Tuesday10:45 AM - 10:00 PM
Wednesday10:45 AM - 10:00 PM
Thursday10:45 AM - 10:00 PM
Friday10:45 AM - 10:00 PM
Saturday10:45 AM - 10:00 PM
Sunday10:45 AM - 10:00 PM
Reviews
2.7
360 reviews
5 stars
95
4 stars
44
3 stars
30
2 stars
27
1 star
164
PR
Pearl's reviews
May 10, 2026
3.0
Okay... My lowest review, here's why. When we got there the floor had lots of food and the tables were not supper clean. They were also out of sour cream and kids meal boxes. We paid for and all was. But then there was a BUG/ROACH on the floor!? Luckily the guy behind the counter came in squished it for us, but did not sweep it up! We come here all the time and it's usually not this bad, but today was just not good. The food was decent though.
CS
Chance Smith
Apr 30, 2026
3.0
Nothing terrible staff hasn’t been disrespectful, although food has been unseasoned at times smaller portions this isn’t necessarily the best chipotle I don’t 100% think this is a reflection necessarily on staff staff is great
AS
Andrew Stach
Apr 30, 2026
5.0
This location has been absolutely killing it lately. Huge turnaround compared to when they first opened. Serious portion sizes and the pickup lane is always fast.
MS
Mathew Stein
Apr 28, 2026
1.0
Horrible staff. Slopped my stuff onto the tortilla. Got an attitude when I asked if she could spread the giant glob of cheese and guacamole. Sorry I dont buy a burrito to eat mouthfuls of cheese and guacamole. So worthless they can't even make a burrito worth eating. We are so doomed with people like this in the workforce.
MG
Michelle Gendron
Apr 23, 2026
1.0
Went through the Chipoltlane to pick up dinner. Ordered a chicken bowl with brown rice, pinto beans, fajita veggies, mild and hot salsa, lettuce and cheese. And a steak salad.
For the bowl, we got the new Baja chicken on white rice, no salsa, no beans, no fajita veggies, corn salsa, no lettuce and some cheese. To add to it, there was cilantro cream sauce and brownish guacamole on top.
For the salad, literally lettuce, steak and cheese. No dressing. No salsa as requested. So the recap is they got the lettuce, steak and cheese correct. No salsa, no sour cream, no fajita veggies.
So to recap, they got the cheese part correct. Couldn’t eat the bowl due to a mild avocado allergy.
Tried to call… the phone states that they “were not answering the phone at this time”.
If I didn’t live so far out, they would’ve gotten a return customer-in the sense that they would’ve replaced the order with a correct order.
Reading the other reviews, I am not alone in my experience.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Alcoa serve?
Chipotle Mexican Grill in Alcoa serves customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill located in Alcoa, Tennessee?
It is located at 909 Vintage Alcoa Way, Alcoa, TN 37701 in the Blount area.
What are the opening hours for Chipotle Mexican Grill in Alcoa?
Chipotle Alcoa is open every day from 10:45 AM to 10:00 PM.
How can I order food online from Chipotle Mexican Grill in Alcoa?
You can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store with the quick link https://chipotle.app.link/Carne-Apple.
Does Chipotle Mexican Grill in Alcoa offer a rewards program?
Yes, customers can sign up for Chipotle Rewards to receive exclusive offers and earn free food.
What are some nearby parks and recreational areas near Chipotle Mexican Grill in Alcoa?
Nearby you can visit Springbrook Park and Springbrook Recreation Center for outdoor activities and sports, as well as Springbrook Pool for swimming and recreation.
Are there any schools near Chipotle Mexican Grill in Alcoa?
Yes, Springbrook Elementary School and Alcoa Middle School are located nearby, along with Alcoa City Schools in the area.
What accommodation options are close to Chipotle Mexican Grill in Alcoa?
Nearby accommodations include McGuire-Hill Manor, Home2 Suites by Hilton Alcoa Knoxville Airport, Fairfield Inn & Suites by Marriott Knoxville Airport Alcoa, and Fairfield by Marriott Inn & Suites Knoxville Airport Alcoa.
Can I follow Chipotle Mexican Grill online or on social media?
Yes, Chipotle is present on various platforms including LinkedIn, Pinterest, YouTube, Facebook, Instagram (@chipotle), and Twitter (@ChipotleTweets).
What is the contact number and email for Chipotle Mexican Grill in Alcoa?
You can call Chipotle at +1 865-378-5410 and email them at TN.4483.Alcoa@chipotle.com for inquiries.
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