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Buffalo Wild Wings
Brand Certified

Buffalo Wild Wings

3.8
(1,199 reviews)

Business Details

224 Hamilton Crossings Drive, Alcoa, TN
37701, United States
(865) 983-5677

About

Chicken Wings RestaurantSports BarRestaurant
There’s a Buffalo Wild Wings near you at 224 Hamilton Crossings Drive, Alcoa, TN. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.

Location

Buffalo Wild Wings
224 Hamilton Crossings Drive, Alcoa, TN
37701, United States

Hours

Monday11:00 AM - 1:00 AM
Tuesday11:00 AM - 1:00 AM
Wednesday11:00 AM - 1:00 AM
Thursday11:00 AM - 1:00 AM
Friday11:00 AM - 2:00 AM
Saturday11:00 AM - 2:00 AM
Sunday11:00 AM - 1:00 AM

Menu

1 menu · 200 items

Explore offerings from Buffalo Wild Wings on 224 Hamilton Crossings Drive in Alcoa, with popular appetizers, bottled drinks, bottled flavors, and burgers available at this location.

Buffalo Wild Wings Menu

200 items

Reviews

3.8
1,199 reviews
5 stars
553
4 stars
261
3 stars
127
2 stars
75
1 star
183
  • BW
    Billy Watson
    Sep 30, 2026
    1.0
    I have learned the unfortunate lesson of getting hosed by this place far too many times and I am over it. I have never gotten wings from ANY wing spot where to go orders that have multiple flavors aren't labeled. And when many sauces look the same, it becomes a game of russian roulette for a member of your family that doesn't have a high spice tolerance. But leave it to BWW to insure at least one person is gonna suffer. Also, why are you so stingy with sauce? Quit being cheapskates and toss some flavor into the bland and oftentimes overcooked wings. So glad I have many great wing places to choose from where I live because this is an embarrassment
  • HY
    Hunterdon Yarrobino
    Sep 20, 2026
    1.0
    Didn’t answer the phone or take online orders 2 hours before close
  • RM
    Robert Modesitt
    Sep 13, 2026
    1.0
    Unfortunately, this is now the THIRD consecutive visit where I've had essentially the same experience, so at this point it is difficult to dismiss it as simply having an off night. I have significant difficulty walking and use a single crutch/support, so it was fairly obvious when I entered that mobility and getting in and out of a table might be an issue. There was no wait. The restaurant wasn't close to full. There were MANY clean, empty tables available in the middle of the dining room. So naturally, the first table we were offered was a tiny table tucked into a corner, squeezed next to other customers. Why? I'm not asking for special treatment. I'm asking for common sense. When someone visibly has difficulty walking and you have numerous empty tables that are considerably easier to access, why would your first choice be one of the least convenient tables in the restaurant? Unfortunately, that set the tone for the rest of the visit. The wait staff seemed to disappear for extended periods. At one point I was beginning to think I'd have a better chance of finding my waitress on the back of a milk carton than somewhere in the restaurant. And I'm NOT placing all the blame on her. When the same service problems happen three visits in a row, that's no longer an individual-server problem. That's a management problem. Management is responsible for staffing the restaurant appropriately, training employees, monitoring the dining room and making certain customers aren't sitting around wondering whether anyone remembers they're there. Restaurants get slammed. Servers get overwhelmed. I've been around long enough to understand that. But there was no line out the door. There wasn't a packed dining room. There were plenty of empty tables. And yet, for the third consecutive visit, the service was scattered and customer satisfaction seemed to be an afterthought. Then I looked at the restaurant's combined rating: 1.9 out of 5. Apparently, I'm not exactly breaking new ground here. When one customer has a bad experience, maybe it's the customer. When the same customer has three similar experiences, perhaps there's a pattern. When your overall rating is 1.9 out of 5, management might want to consider the possibility that the pattern isn't limited to me. The food can bring customers through the door. Management determines whether they ever come back through it.
  • JS
    Jeff Shur
    Aug 29, 2026
    5.0
    We almost always receive great service. The food has gotten better in my mind. We keep going back. I love the many different flavors of hot sauces as well. If you are looking for a five star restaurant maybe this isn’t the place. If you are looking for great foods, great service and a relaxing atmosphere then maybe this place is a great fit. Enjoy!!
  • JH
    John Hosea
    Aug 28, 2026
    2.0
    I asked the bartender do you have a happy hour menu? "No we changed it" Do you know what the specials are now? "Nope sorry" Are they on your website? "No, probably not" Literally 3 people in the bar area and all she wanted to do is talk to the 2 people sitting at the bar, she didn't even want to walk away from them to answer my question. Definitely crap attitude and service at this location.

Frequently Asked Questions About Buffalo Wild Wings

What are Buffalo Wild Wings’ most popular menu items?

Our fan favorites include traditional and boneless wings with 26 signature sauces and dry rubs, burgers, wraps, sandwiches, and shareable appetizers perfect for game day.

Does Buffalo Wild Wings offer delivery or takeout?

Yes! Order online or through our app for delivery, curbside pickup, or takeout from your nearest Buffalo Wild Wings.

Brand Certified Facts from Buffalo Wild Wings

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Certified October 04, 2026Yext Knowledge Graph
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