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McDonald's

3.3
(1,973 reviews)

Business Details

1303 Charleston Hwy, West Columbia, SC
29169, United States
(803) 794-8193
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1303 Charleston Hwy, West Columbia, SC
29169, United States

Hours

Monday4:00 AM - 1:00 AM
Tuesday4:00 AM - 1:00 AM
Wednesday4:00 AM - 1:00 AM
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
Sunday4:00 AM - 1:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1303 Charleston Hwy in West Columbia, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
1,973 reviews
5 stars
620
4 stars
373
3 stars
341
2 stars
189
1 star
450
  • MS
    Makenzie S
    3 days ago
    1.0
    Today at the drive-thru window, the employee handed me my food without asking for payment. I had to point out that I had not paid because I was trying to do the right thing. I then gave him $15 in cash for a meal that cost only $10. He told me to pull forward and wait for my change, but no one ever came out to bring it to me. I waited for more than 15 minutes and ultimately went inside to try to speak with someone. I waited another 10 minutes inside without being able to speak to anyone, so I had no choice but to leave without receiving the $5 in change that I was owed. By the time I was finally able to eat my food, it was cold and disgusting. I understand that the restaurant can get busy, but this was unacceptable. I made an effort to pay for my meal even though the employee failed to ask for payment, and I was then left waiting for more than 25 minutes without receiving my change or being able to speak with a manager. I would like the $5 I was owed refunded, and I would appreciate this being addressed with the management team so it does not happen to other customers.
  • EE
    Erica
    Aug 22, 2026
    1.0
    Sat at the drive through order box for more than 10 minutes with no acknowledgment. Poor service will never win with me.
  • LM
    Local Midlander
    Aug 21, 2026
    5.0
    Very nice! Thank you!
  • GR
    Grace Rosario
    Aug 15, 2026
    5.0
    Dwayne gave great customer service and made sure we had everything we needed
  • TJ
    Taylor Johnson
    Aug 7, 2026
    1.0
    The last few times I’ve been here the service has been trash. Why am I waiting over 20 mins just for someone to come to the drive thru to take my order and having to wait another 20 just to get my food. It’s like they wait to see if cars are gonna leave. Go find a job that you enjoy instead of making someone else business look bad. Sincerely a faithful customer !!!

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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