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Dunkin' Zero
Brand Certified

Dunkin'

3.1
(256 reviews)

Business Details

(803) 851-0071
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Columbia, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2871 Sunset Blvd, West Columbia, SC
29169, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday6:00 AM - 8:00 PM
Sunday6:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 2871 Sunset Blvd in West Columbia, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.1
256 reviews
5 stars
91
4 stars
35
3 stars
19
2 stars
18
1 star
93
  • KS
    Kori Spann
    Sep 25, 2026
    1.0
    I had a very disappointing experience today at Dunkin’ Store #559 in West Columbia, SC. From the beginning, the customer service was rude and unwelcoming. On top of that, the wrap I received tasted old, dry, and honestly like cardboard\. The quality was nowhere near what I would expect when paying for freshly prepared food. I also specifically wanted to try the Pumpkin Pie Coffee Chiller because my sister recommended it to me and even sent me a picture of hers. What I received was basically a frozen pumpkin coffee drink and was missing the ingredients/toppings that make it the Pumpkin PIE Coffee Chiller. It looked nothing like what I was expecting or what had been advertised to me. As you can see in the comparison between the two pictures attached. One is my sister’s which looks amazing and then mine just bland. To make the experience even more frustrating, I ordered a LARGE drink and was given a small straw that wasn’t even appropriate for the size of the cup. Given the employee’s rude attitude throughout the interaction, it honestly made the small straw feel intentional and spiteful. Between the poor customer service, old-tasting food, incorrectly prepared drink, and overall attitude, this was an extremely disappointing visit. I spent my money expecting to receive what I ordered and to be treated with basic courtesy. Neither happened. Management at Store #559 really needs to address both the quality of the food and drinks being served and the way customers are being treated. I would appreciate Dunkin’ looking into this experience and making it right. Corporate was notified and I encourage anyone experiencing a similar experience to also report because we work to hard for our money for people like this to play with it.
  • JD
    Jessica Dilleshaw
    Sep 20, 2026
    1.0
    Very very slow and the dude with braces behind the counter was cussing up a storm. My son was here and all I kept hearing was he would rather be working at burger king and this s*** was too d*** much. Plus bacon strips were SUPER soggy.
  • HB
    Holly Baucom
    Sep 9, 2026
    4.0
    This location is one of my favorites in the area. I spent many days in the ICU across the street. When my husband was alive he would walk over and get me my wonderful cups of coffee. They saw him coming and was right on top of my order. The employees there really care about their people/ regulars. I am almost there now everyday. They will always have my business. One thing negative about all Dunkin Donuts is from the beginning they would freely give pups when they saw them in the car a free little cup with a baby squirm of whip cream as a lil gesture so now they have all thes 4 legged customers begging to stop at Dunkin for their lil cool treat. Now they are charging a $1.00 and making some money off a free treat not to long ago and it doesn't feel right and I think it's dirty business. Don't get me wrong. I'll be there everyday for my coffee but it's getting harder to spend that $2 a day for my pups.
  • BB
    Bella
    Sep 5, 2026
    5.0
    Excellent service today. I want to give a shout out to Tiffany and Kelsey. Fabulous job ladies!! My coffee was delicious and my bacon, egg and cheese bagel was the star on top. These two ladies are a big asset for this location and the corporation. Thank you for great customer service and a great experience!
  • VP
    van pham
    Sep 4, 2026
    1.0
    Ridiculously slow, staff waited and nobody ever acknowledge me so I left. There was no one in line ahead of me either. It seems that their only priority is the drive-through and the drive-through only had two vehicles outside. I tried this location multiple times and it’s always been a disappointment.

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Certified October 11, 2026Yext Knowledge Graph
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