Whataburger

Reviews

• RB

  Robert Burrows

  2 days ago
  2.0
  I frequent this Whataburger almost weekly and the two things I can say are that the food is generally good and the customer service is pretty bad. The drive thru clerks , especially Gabby, don’t greet the customers, are often on the phone when accepting payment, and sound like every single word delivered is directly killing their spirit. I get that customer service is hard and sucks, but a polite and somewhat positive demeanor are kind of expected. Management either needs to pay these guys enough to give a damn or find new people. Either way the folks at the Whataburger on Main Street are slightly better (but a far cry from what I would consider good customer service), so that’s usually a better option.
• GM

  Gracelyn Mata

  4 days ago
  2.0
  I told the girl at the register NO ONIONS because I’m allergic to them. Of course, when I got my burger, there were onions. Why is it every single time I go to Whataburger they cannot get my order correct? Luckily I just picked them off and didn’t cause a scene because they were busy but that’s still no excuse. Every single person I was with asked for no onions and every single burger we received had them. The cashier seemed like she had no clue what was going on. This place is extremely disorganized.
• JT

  john todd

  Oct 8, 2026
  1.0
  This is the first Whataburger we ever went to after their Grand Opening. Unfortunately we will no longer return to THIS STORE! I have went to 3 other location and I order the same thing and at ever one of them the total cost of my order was $10.58 for what I get for my boys. However the last two visits here the total came to way more than the price I pay at all other Whataburgers. Today I walked in and ordered 1 last time and when she told me $18.95 I told her to cancel my order and I left. The prior visits this store really ripped me off big time. They've over charged me 8 times in total but no more. We'll go to the Whataburger on Rt#9in Boiling Springs, The one in Greer or East Main St Spartanburg at least these 3 Whataburgers don't ROB MY WALLET! SO SAD THAT IT TOOK ME THAT LONG TO REALIZE THAT THEY'VE BEEN ROBBING ME!
• QQ

  quanna191

  Oct 4, 2026
  5.0
  The manger Tee was great! Very pleasant and made sure my food was ok. My food was wonderful for the first time ever trying you guys! Staff was very friendly greeted me when I walked in. If the other locations isn't this friendly or pleasant then this will be my only one I'll be at when I travel again.
• MD

  M. Dunn

  Oct 1, 2026
  1.0
  One of the worst drive-thru experiences I’ve had in a long time—and considering the parking lot was practically empty and there was literally no one in line, that’s almost impressive. The employee taking our order seemed far more interested in carrying on a side conversation with her coworker than actually listening to the customer speaking to her. Our order was incredibly simple, yet she still couldn’t keep up with it or get it straight. After repeatedly trying to place what should have been an easy order, we finally became so frustrated that we just left. We drove to Chick-fil-A instead, where the difference was night and day: employees who were articulate, attentive, professional, customer-focused, and able to take an order correctly the first time. I’ve driven past this Whataburger many times and wondered why the parking lot always seemed so empty. After this experience, I no longer wonder. We won’t be back. At this point, I’m just hoping Dutch Bros eventually takes over the property when this place inevitably closes. At least then there might be a reason to pull into the parking lot.

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