Rick Erwin's Level 10

Reviews

• IF

  Isaiah Franseen

  Sep 12, 2026
  5.0
  I was served by this very nice young man named Cole. He made sure we had the perfect experience. And he will be the reason I come back!
• TC

  Tracy Craig

  Sep 9, 2026
  5.0
  Had an amazing time at Level 10 in Spartanburg! The atmosphere was great, the drinks were on point, and the service was even better. But honestly, Alexya is what made our night special! ❤️ From the moment we sat down, she was so sweet, welcoming, and attentive. She made us feel like more than just another customer and went above and beyond to make sure we had a great experience. She was so personable and had such a warm, positive energy that really stood out. And I have to give her a special shoutout for recommending the scallops—they were absolutely delicious! I probably wouldn’t have ordered them without her recommendation, and I’m so glad I listened. She definitely knows how to make a great recommendation! 👏🏽 Alexya, thank you for making our night one to remember! Level 10 is lucky to have you. We’ll definitely be back—and asking for you again! 🥰🍹✨
• TS

  tipa stan

  Sep 1, 2026
  5.0
  I literally only come here when Galina is working. She hook me up every time with the best mixed drinks. She is the best waiter as well. I noticed how hard she works every time she shows up to work. I come here almost every night to have my dinner and she knocks everything out of the park.
• HH

  Hannah

  Aug 28, 2026
  1.0
  We came here for our anniversary and unfortunately left pretty disappointed with the overall experience. No one ever asked if we were celebrating a special occasion, which wasn’t a huge deal by itself, but it definitely added to the lack of attention throughout the night. We sat outside, and honestly, I wouldn’t recommend it. It felt like we were forgotten about at times. Our original table was wobbly, so once another couple left, we moved over to one of the high-top tables. I’m not really sure why they even have the smaller tables on the patio because they didn’t seem very comfortable or practical. The wine I originally wanted was out of stock. We ordered the calamari appetizer, which was decent. We also ordered two mixed drinks, and neither of us thought they were good. For dinner, we ordered the $195 tomahawk for two and asked for it medium. For that price, I expected a much better cut of meat. About a quarter of the steak was extremely fatty with thick, slimy tendons that were basically inedible. On top of that, our sides were forgotten completely. We were already halfway through eating the steak before we finally got them, and only after we had to ask where they were. I had planned on getting dessert since this was our anniversary dinner, but by that point I was unhappy enough with the experience that I didn’t even want to order anything else. When you’re spending $195 just on the entrée, before appetizers, drinks, sides, etc., you expect the food and service to match the price. Unfortunately, for an anniversary dinner, this experience just didn’t feel special or worth what we spent.
• SS

  Sarah

  Aug 19, 2026
  1.0
  We wanted to give Level 10 another try as Spartanburg natives who love supporting local restaurants and dining out around town. Unfortunately, this visit was disappointing from the start. The restaurant was very empty, and I ordered a Malbec offered by the glass on the menu. They were out. I then ordered the only other European red listed by the glass—they were out of that one as well. The only options were two American reds despite their menu having many more by the glass options displayed. I politely asked the bartender if they would be willing to open one of their European bottles and offer it by the glass since both of the non American glass selections on their menu were unavailable. She kindly checked with the manager, who came over and simply told me she would not open one, but I was welcome to try one of the only two “by the glass” American wines as their truck had not come in as expected. It wasn’t so much the answer as the attitude and complete lack of effort to accommodate a customer—especially in an almost empty restaurant. The manager came across as rude and dismissive rather than apologetic or interested in finding a solution. We decided to leave and dine elsewhere. We eat out frequently in Spartanburg and had heard that the service at Level 10 had declined, with management often mentioned as part of the problem. We prefer to form our own opinions, which is why we gave it another try. Unfortunately, after this experience, we understand the feedback we’ve been hearing. A little hospitality and customer-service training at the management level could go a long way.