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Bojangles

3.3
(394 reviews)

Business Details

2527 Woodruff Road, Simpsonville, SC
29681, United States
(864) 627-7725

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
2527 Woodruff Road, Simpsonville, SC
29681, United States

Hours

Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday6:00 AM - 10:00 PM

Menu

1 menu · 97 items

Explore offerings from Bojangles on 2527 Woodruff Road in Simpsonville, with popular limited time, digital exclusives, bo® favorites, and all day breakfast meals available at this location.

Menu

97 items

Reviews

3.3
394 reviews
5 stars
157
4 stars
64
3 stars
35
2 stars
31
1 star
107
  • TL
    Tiffany Latimore
    Sep 26, 2026
    1.0
    I completely understand that working in customer service can become overwhelming, especially when a location is extremely busy. However, customer service is a big deal for me, and what happened during my visit today really caught me off guard. When the line was backed up around the building, a gentleman yelled over from the drive-thru area that they were not taking any dine-in-orders. I honestly stood there in disbelief because of the way it was communicated to me.I understand if the restaurant is overwhelmed or short.staffed, but there are more professional ways to handle the situation. If dine.-in orders aren’t being accepted, a sign on the door or some type of clear communication would go a long way. I know Five Forks is a very busy location, especially with the Pork Chop Biscuit just coming out, and I completely understand that staffing can be challenging during a rush.Maybe additional staff should be scheduled during those peak times because the line was literally around the building. What makes this disappointing is that I’ve always had a good impression of this Bojangles. The food is always fresh and on point, and the restaurant is always clean and neat.This was actually my first time going inside to place an order, and unfortunately, this was the type of customer service I experienced. I’m not leaving this review to bash anyone because I genuinely believe people have difficult days.I just hope management understands how important the customer experience is. You guys always do a great job, but today simply wasn’t it. Whew!! 😮‍💨 I truly hope everyone has a better day, and hopefully my next visit will be a much better experience.
  • TB
    Tara Brown
    Sep 21, 2026
    1.0
    We have come to expect a long wait at the counter at this particular location, as it seems to be short staffed and drive-thru takes priority. As per usual, no one was at the counter, nor would anyone make eye contact with us and acknowledge our presence, even to tell us they would be with us shortly. We waited patiently for about 10 minutes and finally walked out after they made it clear they did not want our business. We have continued to go to this store despite knowing how they treat dine in customers. Well, no more. We will not be back. I don’t understand how a business can be run so poorly and stay open. Disappointing to say the least.
  • OO
    Olivia
    Aug 30, 2026
    1.0
    Terrible service. They made us wait at the counter 10 minutes before greeting us. Turned a customer away because they told him DoorDash orders were more important than counter service. She rolled her eyes at him. There is massive puddle of coffee on the floor directly in front of the counter and no one seems to care. We waited 25 minutes for our food and watched it sit on the tray under the warmer for 10 minutes before the manager finally asked what we were waiting on. Our order was still wrong, but we definitely weren't going up there again. This place is so sad. I've never left a review on a restaurant before, but honestly what the hell.
  • CH
    Catherine H
    Aug 29, 2026
    2.0
    I went through the drive thru at Five Forks location. Had to order thru the speaker to a robot, not a person. Couldn’t tell if my order was understood correctly or not because they don’t show what you’ve ordered. Then waited behind a truck for almost 20 minutes. There were maybe 2 cars in the parking lot at 1:00 in the afternoon so not busy. I finally gave up and left! Terrible all around!! So add this to my list of terrible service, along with the Bojangles on East Butler Road. Fast food means FAST, not sit in the drive thru for an hour!
  • JT
    Jen Tabor
    Aug 19, 2026
    1.0
    Zero stars!!!! I had an extremely disappointing experience today. I went through the drive-thru and ordered a #7, which was supposed to be a steak biscuit, regular fries, and a large tea, and then asked for a large Mountain Dew. The employee taking my order rudely responded, “I don’t have Mtn Dew.” I simply said okay. When I got to the window, the young lady there was very polite. She had a regular tea instead of the large I ordered, but when I told her, she apologized and made me a large without any attitude. I appreciate the way she handled that part of my experience. Unfortunately, when I drove away and opened my bag, I discovered that I had been given a chicken biscuit instead of the steak biscuit I ordered. I had to go inside to get the correct order. The young gentleman inside didn't say much, but he did give me the steak biscuit and a cup for my tea. When I went to make my other drink, I noticed that the drink machine in the lobby was absolutely filthy. I took pictures because the condition was unacceptable. I dropped the food off to my friend, and shortly afterward he called me and told me that his steak biscuit had a thick, coarse black hair in it. 🤢 I attempted to contact the district manager by phone and also sent a text, but I received no response. Overall, this was poor customer service, an incorrect order, a filthy drink machine, and food that contained a hair. This experience was completely unacceptable. Management needs to address both the cleanliness of the restaurant and the way customers are treated. I hope someone takes this seriously because customers should not have to deal with this kind of service or question whether their food is being prepared in a clean environment.

Frequently Asked Questions About Bojangles

What are the dining hours at Bojangles in Simpsonville on weekdays?

Bojangles in Simpsonville is open for dine-in from 5:00 AM to 10:00 PM Monday through Friday.

Does Bojangles offer drive-through service, and what are the hours?

Yes, Bojangles offers drive-through service. The hours are 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.

Brand Certified Facts from Bojangles

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Certified October 04, 2026Yext Knowledge Graph
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