Chipotle Mexican Grill

Reviews

• JL

  Jt Lukyan

  4 days ago
  1.0
  Every time I come to this location, something is missing or the portions are way off. This time I wanted chicken, but they were out, so I had to get steak instead. I got barely any rice, barely any meat, and they were also out of several other ingredients I wanted, like cheese. The employees always seem like they don’t want to be there and have a bad attitude. It’s frustrating paying for a bowl and not even being able to get what you want or a decent portion. This location really needs to do better.
• TA

  Tristan Archer

  Sep 20, 2026
  1.0
  Awful. Only had bowls available which would be fine if everything else wasn’t terrible. The rice was incredibly hard and undercooked. When I addressed this issue they handed me more undercooked rice!? Lastly, the portions were unfair, very stingy. There’s an up charge for guacamole so why is there a spatula amount?
• NA

  Nichole Allison

  Sep 20, 2026
  1.0
  This is the worst Chipotle, honestly the worst food chain, I have ever been to. The staff is rude and constantly irritated. The bathrooms and the parts of the kitchen you can see are disgusting. They also seem to be out of chips constantly and half the time they cannot even make a burrito. They need a serious overhaul in management.
• AO

  Angie Ortiz

  Sep 7, 2026
  1.0
  This is usually my fav chipotle, today i went and it was soo bad , this shift didn’t care about anything , no quac , no queso, no chile chips , food all over the other foods , food all over the sink that’s supposed to be for have only , and on the floor of that , the girl was serving the meat and it feel on the table and picked it up with her hands and put it in the girls plate . I got no to go bag , never changed gloves , the make cashier was very rude . This was my go to and I hope it gets better . It usually is . I just think this shift didn’t care at all if was horrible .
• JM

  Jordan Marina

  Sep 6, 2026
  1.0
  I am done giving this location chances. The first time I ordered I had no issues; every time since then had just entirely missed the mark. I've had hair in my burrito I had to actively pull out of my mouth. I've had to return to get missing items I paid for just to have the employee touch the food I did have with the same dirty gloves I just watched her touch the previous customers' money and the register itself, which then she tried to gaslight me and say she didn't and eventually say "they wipe down the register constantly throughout the day". I would love to say that was the only time cleanliness was suspect, but that same day I heard an employee discipline another for "not washing their hands...that is against policy to return without washing your hands", while said employee in question was rolling their eyes as they actively put gloves on AT the food counter. My final straw is I ordered online and arrived 10mins after my pickup time and they told me my food was not ready yet and to try again later--which I was totally fine with; however, after idling my car for nearly 40mins, I returned just for them to THEN tell me they were out of stock of the same item in my order that I paid for and they knew I was waiting for. They had no substitutions and could not refund me anything since I had ordered online. After fighting with the company to receive a refund, I decided to of course this time call the store ahead to ensure they had the items in stock before I placed an online order. I could reach absolutely NO ONE via phone no matter how many times I called or waited; I even called the corporate number to see if they had ability to reach the location or inquire about product availability, which they were utterly useless and simply told me to "call again". I would be a(n even bigger) fool to attempt this establishment again. I've never had these issues with the Anderson location in all the years it's been open. Seneca's location is a dud and a joke not worth the headache.