Taco Bell

Reviews

• JK

  Jonathan Kopystecky

  Sep 9, 2026
  1.0
  This is the 2nd time in a row where I went there around 10 pm. Waited 10 min at the drive in speaker and never got any service. No one said hey be right with you or anything I just sat there till I got fed up and left. Horrible service worst taco bell ever.
• CM

  Caleb Mason

  Sep 2, 2026
  1.0
  I’m not sure if Taco Bell adds “can read at a 3rd grade level to their application or not. I have been to this location 3 times now, and not once has an order been correct (mobile app). The receipt on the box clear as day says “add” or “no” for ingredients. Not once has an order been correct. If you plan on changing ingredients on an item I’d recommend going behind the counter and making it yourself
• L

  #battery level

  Aug 31, 2026
  1.0
  Im paying extra for cheese and sauce and food is still coming home dry very thin I got a quesadilla and its paper thin nachos bell granda one chip has topping the rest dry this happens every time I go I've went back one time and complained but it just keeps happening I've lost alot of money bc its not worth eating don't want to have to keep going up there to complain
• MM

  Marty

  Aug 25, 2026
  1.0
  My experience here was horrible. I waited a couple of days to cool down, but I still just need to share this experience in detail. My partner and I visited this location while traveling on 8/23/26 around 8:00 pm. There were two cars in the drive-through and three people eating inside. We ordered from the kiosk inside for a to-go order. I didn't want to input my email or phone number for a receipt and the machine wouldn't provide a paper receipt. We waited a few minutes before getting our drinks. Then we waited and waited, for at least 10-15 minutes. The crew never checked on our order, aside from the person who asked if we had our drinks. No one ever let us know about our order's status. They seemed to have not even begun our food (just five burritos), and in the time we were there, several cars had come through the drive-through, and even more mobile and doordash orders were sent out of the kitchen as well. They were in the weeds for sure, but they still managed to produce several orders ahead of us, and were running them out the door to the drive-through folks waiting in the parking lot. So we finally asked about our order. They told us to hang on and we waited patiently for a long time before requesting a refund. At that point the manager angrily yelled from the line that she was busy and we would have to wait. She also yelled about our order and the crew were looking around like they still didn't seem to know about it. When she finally came over she wanted to argue about the situation. I reiterated that we had waited too long and that I just wanted to get a refund. At which point she became irate, and I told her that she needs to stop arguing and just refund us. Then she goes straight to yelling and saying she always talks this way. She was being incredibly intense and rude. Someone said we had already drank some of our drinks, making a big deal out of that. We said we didn't care if they charged us for the drinks, and that they could just refund the food. Everything was met with hateful glares from the staff who continued on yelling and arguing with us. She asked about my receipt. I said I didn't have one because the kiosk doesn't make them. Still with her voice raised and angry, she threatened to not refund us. I told her that the way she was speaking was rude. She said she could talk and behave this way all night. I told her I could wait all night too. Some of her employees continued to flank her at the counter, adding fuel to the fire and arguing and yelling at us as well. The crew never stopped fighting with us while the manager finally went to the side after what seemed like minutes of yelling and began the refund. This whole time only 1 or 2 people stayed in the back and continued working. No one tried to de-escalate the situation, or make things less hostile. It was the single most insane fast food encounter I've ever seen or experienced. I know if I ever acted like that to a customer at any of the jobs I've ever worked, I would have been fired immediately. It's fast food. If there was a sign on the door that said it was gonna take 20-35 minutes to get some food, then we would just go to a real restaurant, especially if we are going to get treated so terribly. I legitimately thought it could turn into a physical fight, the crew were so riled and trying to intimidate us. Someone needs to take some serious action at this location.
• PP

  Paige

  Aug 23, 2026
  1.0
  Treated terribly . the manager and employees argued with us about wanting a refund for waiting over 20 mins . We left at 8:15pm . I have never been screamed at by a manager until today I have worked at several different fast food places and have never experienced this level of meanness. I am done with Taco Bell for good. I asked multiple times why it didn’t matter that we were physically there , that all the online orders were going out first and drive thru. We were driving with a trailer and had to come inside. We could not come thru the drive thru or we would have . The drive thru was receiving their orders just fine. Better training needs to be in place if you want more returning customers. That manager could not stop raising her voice and refused to give us a refund while arguing that we were the problem. Because we weren’t patient enough. Fast food should be fast if not what is the point I can go to a Mexican restaurant instead and not be treated like this. I want to clarify she did refund us but only after wasting more of our time and more of her staffs time putting them even further in the hole on orders behind. They were heavily in the weeds , not keeping up because the manager in charge chose drama over fixing a problem. I also want to be clear , we never received our food, and were treated like we just wanted something for free when we had already paid! All we had was our drink order. I also want to be clear that I have trained employees in front of the house cashier / drive thru, and serving tables in restaurants. This is not how you train employees to behave. The manager said she was training two employees at once. Whoever was scheduling training made a mistake with putting two new people on the same pm shift on a weekend. When this argument began and during it , all of the employees stopped working other than 2 employees . The manager maintaining to argue caused 2 of her employees to freeze and argue as well. I have never been screamed at by a manager while being a customer. Honestly when I was 19 I was screamed at by my manager for arguing with a customer whether they ordered a tomato on their order or not. So why is this flipped now ? The customer isn’t the problem, especially in fast food most people going to fast food restaurants do it because it is Fast. This store is not operating under the proper protocol for making return customers . And if a customer wants a return they get it especially if they haven’t eaten the food. In fast food if a customer has waited over 7-8 mins for food their food , it is no longer fast food.